Career Opportunity

Senior Human Resources Clerk – San Francisco Human Services Agency (1204) (EXEMPT)

Recruitment: REF24414H

Published: March 23, 2023

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About:

Exam Type: TEX Category (CAT) 18

Fill Type: Special Project Exemption (Charter Section 10.104-18)- An appointment authorized for exemption under Charter Section 10.104-18 must be to a position created for or dedicated to a special project, or for professional services, not to exceed three years by Charter requirement.

• Application Opening – March 24, 2023
• Application Deadline –April 6, 2023
• Compensation: $75,608.00-$91,910.00 Yearly https://careers.sf.gov/classifications/?classCode=1204
• List ID: TEX-1204-EXEMPT; REF24414H

There are currently two temporary vacancies, one vacancy in each unit: Human Resources Administration and Human Resources Operations. Descriptions of each unit are below.

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

Under direction, the Senior Human Resources Clerk performs difficult, responsible, and specialized clerical duties in connection with Human Resources matters. The essential functions of this job include: processing human resources transactions; processing position requisitions; compiling and analyzing data for reports; creating and updating employee files; responding to inquiries, training clerical staff; processing and scheduling appointments; may be assigned to supervise clerical staff. The Senior Human Resources Clerk works directly with the public, departments, and employees concerning various human resources related matters.

Human Resources Administration

Under direction, this position will perform difficult and complex clerical duties in connection with human resources matters in the Human Resources Administration unit of the Human Resources Division at HSA. The incumbent will be responsible for scheduling meetings, keeping calendars up-to-date, conducting and coordinating projects, filing documents, setting up orders and following up on office equipment, office supply and IT requests; as well as coordinating office moves and keeping updated staff seating maps, maintain a professional and positive work environment and performing other duties as assigned.

Human Resources Operations

Under direction, this position will perform difficult and complex clerical duties in connection with human resources matters in the Human Resources Operations unit of the Human Resources Division at HSA. This unit is responsible for position control functions, hiring and selection and on-boarding activities; providing consultation and support for departmental managers and supervisors on human resources-related issues; as well as to employees, job seekers, and other City and County of San Francisco departments and agencies.

ESSENTIAL DUTIES AND FUNCTIONS

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Processes human resources transactions for new hires, separations, reassignments, referrals and other related matters; ensures that all transactions are initiated timely, and that accurate records are posted and maintained.
2. Processes position requisitions by entering information into system, including budget informing and updating position control for consistency.
3. Compiles and analyzes data for reports concerning employee status, probationary periods, payroll activities, certifications, job referrals, position control, budget, salary increases, performance appraisal, and other matters.
4. Creates and updates employee files on appointment data, employment changes, verification of employment, payroll data, leaves, probationary periods, retirements, benefits, photo identification, and other relevant information to ensure that accurate information is kept on employee files.
5. Responds to inquiries from different stakeholders regarding various human resources related matters, such as payroll, employee benefits, leaves of absence, etc.
6. Trains clerical staff to properly complete relevant documents in order to ensure that correct procedures, rules, policies and regulations are utilized.
7. May supervise clerical staff engaged in the preparation and maintenance of confidential documents, and files to ensure that established personnel related procedures are followed.
8. Processes and schedules appointments for medical, fingerprinting, drug testing, employment verification, background check, and driver’s license renewals to ensure that employee’s records are completed and updated.

How to qualify

Experience: Two (2) years of verifiable experience maintaining personnel records and generating reports equivalent to the duties of City and County of San Francisco class 1202 Personnel Clerk.

**Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted. **

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Valerie Tieu, by telephone at (415) 557-5031 or by email at valerie.tieu@sfgov.org. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.