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Career Opportunity

Disaster Preparedness and Emergency Response Plan (DPER) Program Analyst for Clinical and Quality Improvement (CQI) Unit- San Francisco Human Services Agency (2917) (133222)

Recruitment: RTF0133221-01124486

Published: May 18, 2023

Contact:

Raen Zulueta - Raen.Zulueta@sfgov.org
Trey Wilkins - Tremayne.Wilkins@sfgov.org
Patrice Brown - patrice.brown@sfgov.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Human Services Agency
Job class: 2917-Program Support Analyst
Salary range: $122,746.00 - $149,240.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
 

About:

Exam Type: TEX Category (CAT) 18

Fill Type: Special Project Exemption (Charter Section 10.104-18)- An appointment authorized for exemption under Charter Section 10.104-18 must be to a position created for or dedicated to a special project, or for professional services, not to exceed three years by Charter requirement.

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

OUR COMMITMENT TO RACIAL EQUITY

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

Under general direction, this Disaster Preparedness and Emergency Response Plan (DPER) Program Analyst will act as the Department of Disability and Aging Services’ (DAS) Disaster Preparedness and Emergency Response (DPER) Coordinator to facilitate efforts in developing policies and procedures for disaster preparedness, and streamlining the process of DPER activation in time of emergency response. The incumbent will assess, implement and evaluate DAS programmatic DPER Plan in partnership with HSA DPER and other City stakeholders.

This three (3) year project consists of two (2) primary functions, which include: Disaster Preparedness and Emergency Response planning, implementation and evaluation for both DAS employees and clients; and ADA accommodation to DAS services, including preparation for disaster and emergency events.

Essential duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

A) Disaster Preparedness and Emergency Response (DPER) for DAS clients and employees

  1. Develop policies and procedures regarding DPER that are in alignment with key indicators and expectations from HSA DPER, DPH, DEM and other local jurisdictions, state and federal mandates.
  2. Involve all DAS programs in the development of committees and working groups, as they relate to disaster and emergency event planning.
  3. Develop, implement, and evaluate timely and effective communication processes, as they relate to wellness outreach during disaster and emergency events.
  4. Partner with HSA DPER and DAS Programs in updating the Emergency Manual and operationalizing the requirements.
  5. Develop organizational tool that streamlines and coordinates community wellness outreach efforts with existing resources to prevent duplication of efforts and target the most vulnerable population affected by the disaster and emergency event.
  6. Create a workflow that would lead to improvement of data collection and data-sharing infrastructure between DAS programs. 
  7. Monitor and evaluate program efforts and projects for continuous quality improvement.
  8. Coordinate trainings and access to resources with Community Based Organizations (CBO) in promoting health and safety of the most vulnerable populations.      

B) ADA Accommodations:  Access and Functional Needs of DAS Consumer, both by direct care staff (IHSS, APS, PG/PC) and vendors/Community Based Organizations (CBO)

  1. Provide guidance to DAS employees regarding issues relating to disabilities and accommodations.
  2. Evaluate requests for accommodations and services based on the needs of the clients, staff, and visitors.
  3. Develop a new work process and documentation system that would facilitate State and Local mandates/requirements related to accommodations provided to the public and consumers.
  4. Facilitate training and recruitment of ADA liaisons, in partnership with other city agencies and departments.
  5. Assess buildings for Structural ADA Accommodations for compliance and advocate for need modifications, in partnership with other city agencies and departments.
  6. Recruit and assemble a team of ADA Liaisons, made up of one or more representatives, from each DAS program to discuss and address ADA Accommodation needs within DAS and their respective programs.
  7. Conduct quarterly meetings to address ADA accommodations, complaints, and issues on the program level as part of the assessment, implementation and evaluation of this special project.
  8. Evaluate and align existing departmental grievance process with existing and emerging citywide mandates, as they relate to disabilities and accommodations.

How to qualify

1.  Education: A Baccalaureate degree in social work, public administration, business administration or a related field;

AND

2.  Experience: Three (3) years of professional experience in a general administrative capacity of which two (2) years (4000 hours) are in the field of human services. This experience includes responsibility for functions such as budget administration, contract administration, program planning and policy development, or statistical research.

Substitution for Education: Additional qualifying experience as stated under the experience requirement may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/45 quarter units equals one year).

Substitution for Experience: Possession of a Master’s degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs to the Department will be invited to the interview.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1 and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen  

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Patrice Brown, by telephone at (415) 557-5559 or by email at patrice.brown@sfgov.org. 

All of your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.