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Career Opportunity

Behavioral Health Team Leader - Department of Public Health (2314)

Recruitment: REF9182L

Published: January 09, 2024


Herbert Chau -

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Department: Public Health
Job class: 2314-Behavioral Health Team Leader
Salary range: $90,454.00 - $109,876.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Continuous
Rule: Rule of the List What does this mean?
List type: Combined Promotive and Entrance


The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

  1. START with this ⚠️ REQUIRED EXAM ✅  
  2. THEN, submit your application

Role description

Position(s) are located at the San Francisco Behavioral Health Center (SFBHC) formerly known as the Mental Health Rehabilitation Facility (MHRF). The SFBHC is a 24/7/365 operation that has three distinct programs that provide subacute and long-term mental health services to the severely and persistently mentally ill population of the City and County of San Francisco. The SFBHC programs include an Adult Residential Facility (ARF), a Residential Care Facility for the Elderly (RCFE) and a Mental Health Rehabilitation Center (MHRC). This class is a first line supervisor responsible for providing leadership on clinical standards for Mental Health Rehabilitation Workers, Licensed Vocational Nurses and Licensed Psychiatric Technicians.

Work hours: The San Francisco Behavioral Health Center is open 24 hours a day, 7 days a week, 365 days a year and requires flexibility to work various 8-hour shifts, weekends and holidays as coverage need dictates.

Under general supervision, the 2314 supervises employees performing a variety of patient care duties involving management and care of mentally ill patients; personally performs difficult and responsible patient care duties; and performs related duties as required.

The essential functions include, but are not limited to:

  • Supervises a variety of patient care duties involving management and care of mentally ill clients;
  • Assists in evaluation of staff and program needs;
  • Participates in establishing clinical standards; inputs on unit issues;
  • Makes shift assignment and evaluates quality and completeness of work;
  • Provides direct care in accordance with established policies, procedures, and standards of care;
  • Identifies, monitors, observes, records and reports client’s physical and psychological condition and behavior;
  • Establishes and maintains therapeutic relationships with clients and those persons significant to them;
  • Assists clinicians in the implementation of therapeutic and diagnostic treatment and procedures;
  • Administers medications using appropriate interventions;
  • Observes, notes, and reports the effects and side effects of medications;
  • Conducts in-service training programs;
  • Participates in multi-disciplinary treatment planning; AND
  • Obtains and transports laboratory specimens.

The Behavioral Health Team Leader performs other related duties as assigned/required.

How to qualify

Minimum Qualifications

  1. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Licensed Psychiatric Technician or a Licensed Vocational Nurse providing psychiatric nursing care in a skilled facility or psychiatric acute care setting or related mental health setting; AND
  2. LICENSE: Possession of a valid permanent or temporary (including an interim permit) California Licensed Vocational Nurse License or Licensed Psychiatric Technician License.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • At least six months of verifiable full-time equivalent work experience as a health care provider treating patients with Co-Occurring Disorders with Substance Abuse
  • At least one year of verifiable full-time equivalent work experience as a team lead, supervisor, or subject matter expert consultant, including development of care plans, service plans, and/or treatment plans
  • At least six months of verifiable full-time experience treating patients who have psychotic disorders (schizophrenia, schizo-affective disorder, bipolar disorder with psychotic features, etc.)
  • Possession of a Residential Care for the Elderly (RCFE) Administrator Certification and/or Adult Residential Facility (ARF) Administrator Certification

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

What else should I know?

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%): The Training and Experience Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position: Knowledge of: requires knowledge of the principles of supervision, basic Psychopathology, principles and legal requirements of the care of mental health patients, current therapeutic techniques and pharmacology; Ability to: perform basic nursing procedures, work under occasional stress, and work cooperatively with others; communicate orally and in writing. Candidates must achieve a passing score on the Training and Experience Evaluation exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification: The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report: Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit

Candidate names will remain on the list for a maximum period of 12 months. Candidates that are not selected and expire off the list may re-apply.

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at  

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Herbert Chau at or (628) 271-6707

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.