Career Opportunity
Training Officer (1232) - San Francisco Department of Public Health
Recruitment: REF34989Q
Published: December 14, 2023
Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More
Job class: 1232-Training Officer
Salary range: $104,702.00 - $137,072.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 10 What does this mean?
List type: Entrance
About:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening – Friday, December 1, 2023
Application Deadline – Thursday, December 21, 2023, at 11:59 PM PST.
Salary: $102,388 - $134,056
Appointment Type: Permanent Civil Service
Recruitment ID: PBT-1232-REF34989Q
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.
The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list.
START with this ⚠️ REQUIRED QUESTIONNAIRE✅ at https://forms.office.com/g/cEbPVSj21D
Then, submit an online application
Role description
Under general supervision, a Training Officer performs journey-level work in the development and presentation of training programs and facilitated events for City and County employees, supervisors, managers.
ESSENTIAL DUTIES:
1. Develops client relationships and performance agreements that are consistent with the client's needs, the organizational culture, the practitioner's ability to perform, and the ethical standards of the human resources development professional; and discusses requests to identify the general content, boundaries, and guidelines before providing the training session.
2. Designs/adapts appropriate assessment tools or approaches such as interviews, questionnaires, survey questions, and collects the necessary information for assessing learning needs, determining appropriate instructional design and content, identifying target populations, and evaluating the effectiveness of previous related training programs.
3. Assesses individual, team, and organizational learning needs by analyzing information obtained from assessment tools, interviews, reports, complaints, other documents and/or consultations with other agencies or groups.
4. Designs and develops learning programs, facilitated events, seminars, conferences, and materials.
5. Coordinates training programs, facilitated events, seminars, and conferences that involve planning and scheduling the activities of trainers and other support personnel, and arranging facilities.
6. Conducts training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.
7. Evaluates the effectiveness of training programs, facilitated events, and seminars, and writes various reports.
8. Provides coaching and consulting to managers, supervisors, and employees on a variety of issues.
9. Proposes, promotes, and/or markets training programs, facilitated events, seminars, and conferences by writing proposals, and securing support and approval from City or department managers.
10. Provides instructional and facilitation guidance to technical experts in areas such as meeting learning goals and objectives, and following professional Training and Development standards.
11. Administers instructional programs requiring the services of contractors to ensure the delivery of high-quality, cost-effective training.
12. Researches and prepares written budget estimates, training charges, and/or justifications for the costs of specific training programs, and assists management personnel on fiscal and program decisions.
13. Performs related duties and responsibilities as assigned.
How to qualify
MINIMUM QUALIFICATIONS
- Education*: Possession of a baccalaureate degree from an accredited college or university; AND
- Experience**: Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.
SUBSTITUTION
- *Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.
- **Possession of a Master of Arts degree may be substituted for one year of the required experience.
- **Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
SPECIAL CONDITIONS: Some positions may require additional special conditions including:
- Bilingual Proficiency Spanish
Language Proficiency Exam:
Candidates deemed qualified who meet the special condition target language must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight = Qualifying)
Candidates will be required to complete an MQSQ as part of the employment application. Please complete the MQSQ now at: https://forms.office.com/g/cEbPVSj21D.
This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Performance Exam (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a performance exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
- Knowledge of adult learning principles
- Ability to:
- research and collect data;
- problem solve;
- present, facilitate and coach;
- manage group process;
- develop, design and deliver training; plan and coordinate;
- use technology and computers;
- communicate;
- apply DEI principles; and
- establish and maintain effective working relationships.
Candidates must achieve a passing score on the performance exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
What else should I know?
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
Eligible List/Score Report:
Once you pass the exam, you will be placed on an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/.
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Terms of Announcement and Appeal Rights:
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.
Additional information regarding Employment with the City and County of San Francisco:
If you have any questions regarding this recruitment or application process, please contact the analyst, David Chalk at david.chalk@sfdph.org or (628) 271-6702.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.