Chief Operating Officer, Department of Public Health (1165 - Manager)

Career Opportunity

Chief Operating Officer, Department of Public Health (1165 - Manager)

Recruitment: RTF0144472-01154807

Published: January 31, 2024

Contact:

Heather Johnson - heather.johnson@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 1165-Manager, Department of Public Health
Starting salary range: $251,992.00 - $321,620.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Salary: $251,992 and $321,620 (Range A)
Appointment Type: Permanent Exempt
Recruitment ID: RTF0144472-01154807
Application Opening: January 30, 2024
Application Deadline: Open continuously through February 9, 2024, and will close any time thereafter.
- Interviews: The department plans to hold first round interviews on February 12, 2024.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Role description

The Department of Public Health (DPH) seeks a Chief Operating Officer (COO) who is visionary, with an ability to anticipate and prepare for future public health trends to prepare the department for long-term success. They must have exceptional financial acumen, understanding the complex connection between various administration and public health care divisions and how they contribute to the overall success of DPH. The COO must skillfully navigate a highly political environment through proven negotiation and conflict resolution skills. Driving stakeholder engagement and demonstrating organizational leadership by example are key. The COO must be adept at implementing strategies that align with the department's mission and core values, and fostering an environment that promotes respect, results, innovation, and agility.

Strategic Planning and Execution for Administrative Divisions

Develop long-term strategies for administrative division that align with DPH’s vision, while also managing the day-to-day operations.
Pivot quickly but effectively when plans or priorities shift.
Translate broad goals for COO division into actionable plans and ensure that all administrative functions are aligned in their efforts.

Financial Acumen

Possess a deep understanding of financial management, budgeting, and cost control.
Analyze financial reports, forecast future performance, and make data-driven financial decisions.

Operational Efficiency and Process Optimization

Streamline operations, eliminate waste, and improve quality.
Identify bottlenecks and implementing lean methodologies to enhance service and satisfaction.

Change Management and Innovation

Champion change and drive innovation by generating excitement and developing and implementing accountability structures.
Foster a culture that embraces innovation, encourages experimentation, and is resilient.

Leadership and Team Development

Lead with empathy by example, inspire trust, and cultivate highly engaged teams.

Technology and Digital Transformation

Lead digital initiatives and leverage data analytics.

Communication and Stakeholder Management

Articulate vision and effectively engage stakeholders at all levels to align diverse groups towards mission.
Manage expectations and communicate effectively both within the Department and with community stakeholders to foster collaboration, drive organizational change, and achieve strategic mission.

Crisis Management and Resilience

Prepare to handle crises and lead their organizations through challenging times.
Assess risk and make thoughtful and quick decisions while maintaining composure under pressure.

Major, Important, and Essential Duties

Lead the administrative functions for the department which includes Information Technology, Human Resources, Finance, Privacy and Integrity, Contracts, Security, and Facilities.
Work with the administrative leaders to execute departmental priorities and plan for future needs.
Manage the development and implementation of the Department’s capital and operational budgets; lead data-informed budget and expenditure decisions; manages the fiscal activities to ensure expenditures adhere to the approved budget; meet compliance requirements; ensure expenditures are fiscally prudent and are in alignment with the Department’s mission and strategic priorities; manage the development of the Department’s organization plan and capital plans.
Consult with the Mayor/Mayor’s staff regarding the activities of the assigned functional areas and coordinate with other City departments in addressing service needs; may represent the Department before or provide information to commissions, boards, committees and representatives from federal, state, and local agencies, organizations, and the media.
Lead the departmental participation in centralized city service initiatives and/or multi-agency capital planning efforts.
Manage the analyses of legislative changes at various levels of government as related to Department finances and other areas of oversight and coordinates local legislation with the Mayor and Board of Supervisors.
Coordinate compliance, including responses to departmental audits, and corrective action plans.
Supervise development and implementation of policies, goals, and objectives, and ensures the enforcement of all applicable laws, ordinances, and regulations for the department, including those relating to safety of clients and employees.
Other duties as assigned.

How to qualify

Possession of a Master's degree from an accredited college or university in Hospital Administration, Nursing, Public Health Administration or a closely related field.
Requires at least three years of experience as an administrator of a large general teaching hospital or related organization; three years of complex health care administrative experience or an equivalent combination of training and experience.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://careers.sf.gov/knowledge/process/

What else should I know?

HOW TO APPLY:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. Applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.

Additional information regarding Employment with the City and County of San Francisco:

If you have any questions regarding this recruitment or application process, please contact the analyst, Heather Johnson at heather.johnson@sfdph.org or 628-271-6706.

We may use text messaging to communicate with you on the phone number provided in your application. An initial email will ask for your consent to receive text messages.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.