Career Opportunity

Senior Clerk Typist (1426)

Recruitment: REF28913V

Published: February 23, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

About:

THIS IS A CITYWIDE EXAM

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. The City & County of San Francisco employs more than 28,000 individuals in various professional jobs and diverse array of services such as maintaining city streets and parks, driving buses and cable cars, providing public health services, keeping the streets safe and firefighting. If you ever wondered what it is like to work for the San Francisco Unified School District, check out our core values video https://www.youtube.com/watchv=pPAmEkJdEB4 and follow us on social media!

Application Opening:  February 22, 2024  

Application Deadline:  March 1, 2024

Compensation:  $55,655 - $67,351

Recruitment ID:  X00031

Role description

Under general supervision, performs data entry and office clerical work of moderate difficulty in connection with the preparation and maintenance of a wide variety of operating, financial, purchasing, accounting and similar records; may supervise subordinate clerical personnel engaged in varied clerical work.

Requires responsibility for: interpreting, carrying out and enforcing existing departmental policies and procedures in connection with office operations; making regular contacts with other departmental personnel, the general public and outside organizations relative to office operations; preparing, checking and reviewing detailed and important office operational records and reports.

DISTINGUISHING FEATURES

Class 1426 Senior Clerk Typist is distinguished from the 1424 Clerk Typist in that it may have supervisory responsibilities, and incumbents perform work with a higher level of responsibility than that performed by incumbents in the 1424 position.

SUPERVISION EXERCISED

May supervise subordinate clerical staff.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. May assign, supervise and review the work of subordinate clerical personnel in the performance of routine and somewhat varied clerical tasks.
2. May supervise and participate in the maintenance of a large variety of detailed clerical records, reports and similar materials.
3. Independently composes correspondence relative to standard or routine office operations.
4. Compiles and condenses data from various sources which requires an understanding of problems and terminology involved and relevant rules and regulations governing such activities.
5. Enters accounting and financial statements, contracts, payrolls, receipts and similar materials into the appropriate system and submits to authorizing officials, frequently requiring the use of independent judgment.
6. Monitors budget by logging purchases for contracts, purchases and other office needs in a spreadsheet or ledger, may assist in budget planning.
7. May compose and type routine correspondence requiring knowledge of departmental operations and regulations;
8. Receives and communicates with the general public in connection with providing information of departmental activities and/or directs them to the appropriate personnel.
9. May receive and account for moderate amounts of money.
10. Receives, organizes and files a variety of information and data in connection with the maintenance of office records.
11. Assembles materials and information from various sources relative to the typing of various documents and distributes to staff and/or the general public.
12. Operates various office machines.
13. Checks and reviews a variety of documents for sufficiency and conformance to established standards and requirements.
14. Submit and track work order requests for building maintenance issues.
15. Purchase, inventory and monitor the use of office supplies.
16. Performs related duties as assigned

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

Knowledge of: modern office methods and procedures; modern English, spelling and grammar; arithmetic; the operation of common office machines and equipment.

Ability and Skill to: use good judgment in making routine decisions in accordance with existing laws, ordinances, regulations and departmental policies and procedures; establish and maintain satisfactory working relationships with departmental personnel and the public; accurately enter written information into computer software; verify data from multiple sources in accordance with office policies and procedures; communicate effectively both orally and in writing; compile information from various sources for publication and distribution; use departmental computer programs.

How to qualify

How to Qualify:

Experience:

Two (2) years of verifiable clerical experience including at least one year at a level comparable to a 1424 Clerk Typist. Experience must have included data entry, preparing and maintaining a wide variety of documents and reports, public contact, checking and reviewing documents for completeness, and performing mathematical computations. Working as a sales clerk or restaurant help does not qualify.

Substitution:

A recognized clerical training program of 240 hours or the equivalent of 15 semester units in graded clerical college units may substitute for up to 6 months of experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Note: One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Verification: 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Multiple-Choice Examination: (Weight: 100%)

Candidates deemed eligible and admitted to the examination process will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but not limited to: .

• Knowledge of English spelling and grammar.
• Knowledge of arithmetic (addition, subtraction, multiplication and division).
• Knowledge of the use of common office machines and equipment.
• Ability to use good judgment in making routine decisions in accordance with existing laws, ordinances, regulations and departmental policies and procedures.
• Ability to establish and maintain satisfactory working relationships with departmental
• personnel and the public.
• Ability to accurately enter written information into computer software.
• Ability to verify data from multiple sources in accordance with office policies and
• procedures.
• Ability to communicate effectively both orally and in writing.
• Ability to compile information from various sources for publication and distribution.
• Knowledge of Microsoft Office products (Word and Excel).
• Knowledge of Google products (Gmail, Docs, Sheets).

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. For your reference, a Multiple-Choice Test Preparation Manual is available on the DHR Website

What else should I know?

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be of 18 months, and may be extended with the approval of the Human Resources Director. 

To find Departments which use this classification, please see 

https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf. 

Terms of Announcement and Appeal Rights: 

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules. 

Background:

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

• Candidates for positions with the Unified School District and the Community College
• District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
• Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
• General Information:

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Worker 
• ADA Accommodation 
• Veterans Preference 
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only] 
• Right to Work 
• Copies of Application Documents 
• Diversity Statement 

HOW TO APPLY 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. 

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@usd.edu, @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @smartalerts.info, and @smartrecruiters.com). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Kenneth Watts at wattsk@sfusd.edu.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.