Career Opportunity

Technology Asset & Materials Coordinator - Department of Technology (1942)

Recruitment: REF43561H

Published: August 02, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Job security, pension, and robust retirement options
• Competitive pay with consistent bi-yearly or yearly increases
• Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
• Generous paid time off, family leave, and more!
• Diverse work environment in a diverse city
• Union protections and representation
• Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!

Role description

Under general direction of Accounting Manager, this Technology Asset & Materials Coordinator supervises and coordinates the materials management activities related to technology projects, including but not limited to planning, ordering, receiving, storage and distribution of a wide variety of telecom and information technology supplies and/or equipment at multiple warehouse and storeroom locations within the Department of Technology (DT). The position also participates in the development and revision of departmental inventory management and asset management policies and procedures; implements and maintains an integrated computerized inventory control system and asset management systems.

Position Responsibilities

• Plans, assigns, supervises and reviews the work of subordinate staff engaged in the maintenance of inventory management records, determination of materials requirements, preparation of purchase requisitions, delivery orders, term purchases agreements and processing accounts payable documents; prepares periodic and special reports of unit activities.
• Confers with section or division managers and supervisors regarding material support operations, short or long range plans effecting supplies and usage; and adjusts or recommends necessary inventory, storage or reorder changes.
• Confers with departmental users and vendor representatives regarding service, product quality and durability, and purchase feasibility; implements systems for providing information to users on status of order; investigates and resolves user and accounts problems.
• Participates in product evaluation activities, including preparation of statistical information; may write item or service specifications; may prepare documents for major supply contracts.
• Evaluates inventory levels and reorder points by compiling and analyzing utilization statistics; advises management of significant transactions and trends; recommends changes in established targets when indicated; plans and directs annual and special inventories of supplies and equipment; and maintains a computerized inventory management information system.
• Participates in the development and implementation of departmental policies and procedures in conformance with departmental and City and County purchasing and storeroom policies; develops and implements internal distribution systems and security policy; regularly reviews existing systems and procedures, and recommends revisions as necessary.
• Selects and evaluates subordinate personnel; approves time sheet records; documents and makes recommendations on employee performance and discipline; identifies training needs and determines appropriate training programs.
• Project: Install, operate, and implement improved asset management system and workflows within ServiceNow software or other software tools. The position is responsible for the upgrade of system for tracking and managing our technology assets, including servers, desktops, laptops, telephones, tablets, City-owned cell phones, emergency radios, and maintenance items.
• Class 1942 will perform other duties, as assigned.

Job Type:

This Permanent Exempt - Full Time positions are excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is twenty-four (24) months and will not result in an eligible list or permanent civil service hiring.

Nature of Work:

Incumbent must be willing to work 40-hour week as determined by the department.  Travel within San Francisco may be required.

The incumbent must be a resident of the State of California or be willing to relocate within 4 weeks of beginning employment with the City and County of San Francisco.

The City and County of San Francisco does not sponsor visas. If you have an F1 student visa, the City will not sponsor the “optional practical training” requirement. All applicants must be able to demonstrate that they are legally able to work in the United States without visa sponsorship by the employer.

Work Location:

Incumbent will conduct the majority of work at the Department of Technology, (200 Paul Ave, San Francisco, CA 94124).  However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

How to qualify

Education:  Possession of a baccalaureate degree from an accredited college or university with major college course work in computer science, public administration, economics, industrial engineering or a closely related field; AND

Experience:  Three (3) years of verifiable experience in technical support operation, maintenance and management of a complex computerized inventory management system for stores of materials, supplies and equipment.  The system must have included repetitive stock replenishment cycles.  Two (2) years of this experience must have been at a supervisory level.

License and Certification:

Substitution:  Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis, up to four (4) years.  One year (2,000 hours) of additional qualifying work experience will be considered equivalent to 30 semester units/ 45 quarter units.

Desired Qualifications:

• Minimum of one (1) year of supervisory experience
• Knowledge of voice and data network components
• Experience using ServiceNow or other asset management systems such as Infor EAM
• Inventory control
• Knowledge of Information Technology Infrastructure Library (ITIL) Asset Management (ITAM)
• Experience with building and managing asset management systems and software
• Analytical thinking and matrix management practices
• Experience reconciling data on large spreadsheets such as Excel
• Has valid CA driver license   

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Note:

1)  Security Clearances & Background Investigations: Criminal Justice Information Services (CJIS) Security Clearance may be required. Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate's suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

What else should I know?

Compensation: $114,842 - $139,594 (annually) / $55.2125 - $67.1125 (hourly)

How to Apply:

• Application Deadline: August 16, 2024
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function 

You may contact Carol Wong via email at carol.x.wong@sfgov.org with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Helpful Information

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.