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Career Opportunity

Chief of Administrative Services (0931 Manager III)

Recruitment: RTF0148113-01132442

Published: September 20, 2024

Contact:

Steven Scoles - steven.scoles@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 0931-Manager III
Starting salary range: $150,540.00 - $192,140.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information
 

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening: September 20, 2024

  • Application Deadline: Application filing will close on or after September 27, 2024

  • Salary: 0931 Manager III (Range A Salary between $150,540 and $192,140)

  • Appointment TypePermanent Civil Service

  • Recruitment ID: PBT-0931-148114

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. 

Role description

Under the direction of the Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) Chief Executive Officer (CEO), this position provides direct administrative support, assists in the design and implementation of management policy, and performs a variety of special analytical and administrative projects.  

ESSENTIAL DUTIES:

ZSFG True North – Strategy deployment including executive committee, strategic goal and direction setting for annual planning. 

  • Assists in the development and implementation of strategic planning, policy and procedures for hospital leadership and governing body.
  • Assists in the development and preparation of internal and external communications for the ZSFG CEO.
  • Facilitates and coordinates projects that require participation and input from Senior-level leadership.
  • Reviews existing operational policies and procedures for compliance with regulations and the goals of the Hospital and the Department of Public Health.

Foundation management – Oversees hearts grants, A&E process, re-allocation request with foundation, as well as ZZPCQI project oversights. 

  • Engages with the ZSFG Foundation on fiscal and operational planning.
  • Manages and oversees various grant-funded projects with the ZSFG Foundation.
  • Data center liaison and engagement oversees submission process for DPH budget book and ZSFG OSHPD.

Governance – Acts as the CEO's governance liaison to orchestrate and oversees Joint Conference Committee (JCC) content and submissions.

  • Serves as the leadership chapter head for Joint Commission visits preparation, reporting and data oversight.
  • Serves on various ZSFG committees and represents the ZSFG CEO at meetings, hearings, and conferences of various boards, commissions and agencies as designated.

Administrative and Staff Engagement: Directs administrative and staff engagement, including development of MOUs as needed, oversight of the ZSFG MCCP internal process, updates to org charts, preparation of annual dinners, and executive sponsorship of the Care and Hospital Employees' Activities, Recognition, and Service (CHEARS) committee.

  • Establishes and maintains effective liaisons with operating units within SFGH.
  • Collects, validates, and prepares data and reports, including the annual report for policy approvals
  • Evaluates and problem solves operational issues that have a hospital-wide impact.
  • Designs and conducts analytical and evaluative studies, including fiscal and budgetary analyses of existing and anticipated programs
  • Plans, analyzes and coordinates the development and implementation of administrative policies and procedures.
  • Oversees, manages, and directs a team of administrative and analyst staff.

The Chief of Administrative Services (0931 Manager III) performs other duties as assigned or required.

How to qualify

REQUIRED MINIMUM QUALIFICATIONS 

1. EDUCATION: Possession of a bachelor’s degree from an accredited college or university; AND

2. EXPERIENCE: Five (5) years of verifiable professional experience in hospital administrative experience to include project oversight and data oversight and reporting, of which three (3) years must include experience supervising professionals.

EDUCATION SUBSTITUTION: Additional qualifying experience may substitute for the required education on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

DESIRED QUALIFICATIONS
The stated desired qualifications listed below may be used to identify job finalists at the end of the selection process after candidates are referred for selection:

  • Master's degree from an accredited college or university in healthcare, health administration, public health, business administration, or a closely related field
  • Experience with grants management and oversight

Important Note: Please make sure it is clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

    Selection Procedures:

    After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

    Supplemental Questionnaire (SQ) Examination (Weight: 100%): Candidates who qualify will be invited to participate in a Supplemental Questionnaire (SQ) Examination that is designed to measure the knowledge, skills, and abilities in job-related areas which may include but not be limited to: Ability to communicate effectively and timely, knowledge of lean and strategy work, Hoshin Planning, and roadmap planning, ability to manage administrative and analyst staff and data analytics and analysis skills.

    The SQ will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the SQ in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated. Responses cannot be changed once submitted. Candidates will be evaluated based on their SQ responses.

    Candidates must achieve a passing score in order to continue in the selection process. Candidates will be placed on the confidential eligible list/score report in rank order according to their final score.

    Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

    Certification
    The certification rule for the eligible list resulting from this examination will be the Rule of the List.

    Eligible List/Score Report:

    Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

    The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

    What else should I know?

    How to Apply
    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

    Our e-mail communications may come from more than one department so please make sure your email is set to accept messages using this link.

    Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.

    Applicants will receive a confirmation email that their online application has been received for every announcement they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

    Terms of Announcement and Appeal Rights:
    This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

    Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at this link. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

    DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.

     

    Additional information regarding Employment with the City and County of San Francisco:

    If you have any questions regarding this recruitment or application process, please contact the analyst, Steven Scoles at steven.scoles@sfdph.org or 628-271-6828

    We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

    CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.