Animal Control Officer, Animal Care and Control (3372)
Published: December 17, 2021
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Job class: 3372-Animal Control Officer
Pay range: $32.575/hr - $41.575/hr
Role type: Temporary Exempt What does this mean?
The San Francisco Department of Animal Care & Control (SFACC) is a taxpayer-funded, open-admission animal shelter. Since 1989, SFACC has provided housing, care, and medical treatment to wild, exotic and domestic stray, lost, abandoned, sick, injured, and surrendered animals. SFACC’s doors are open to all animals in need regardless of species, medical, or behavioral condition.
The shelter also enforces all state and local Animal Control and Welfare laws and is the first responder for animals in natural disasters and citizen emergencies.
- SFACC shelters homeless, neglected, and abused animals and provide humane education and many other services to the community.
- SFACC is the local agency that investigates animal cruelty, enforces animal welfare laws, rescues injured and orphaned wildlife and birds, and aids domestic animals in distress.
- SFACC aims to adopt, re-home, or reunite domestic animals with their guardians and to release wildlife to their native habitat.
The Temporary Exempt - Part Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is six (6) months and will not result in an eligible list or permanent civil service hiring.
- Conducts routine patrols throughout the city, humanely confining dogs at large and other stray animals and transporting them to the shelter for impoundment; maintains close contact with the shelter and other field staff via radio in conformance with FCC regulations.
- Responds to requests for emergency rescue services, including injured, sick or stray animals in distress; humanely and safely handles all animals, domestic and wild.
- Administers basic first aid and transports sick or injured animals for emergency treatment; observes animals for signs of illness or unusual behavior and reports problems to the Animal Care Division and/or Veterinary Medical Services staff; picks up dead animals; euthanizes animals and performs decapitation for rabies testing as required.
- Processes impounded animals; administers vaccinations; prepares cages/kennels for new animal residents; and participates in the care and feeding of shelter animals.
- Responds to complaints about the care, treatment and control of animals and other problem situations, including those which involve hostile, irate or distressed members of the public, in a tactful, professional and effective manner; mediates animal issues between neighbors; educates members of the public about laws and regulations on animal care and control.
- Investigates allegations of animal abuse and neglect; takes immediate action if necessary; gathers evidence and information for further investigation as indicated; documents information; consults with supervisors and/or management staff regarding cases of a complex or unusual nature; works with local law enforcement agencies, including the Offices of the City Attorney and the District Attorney, for the prosecution of responsible parties and resolution of animal-related issues; may provide testimony on investigations and findings.
- Issues warnings and citations and/or takes appropriate action when violations of animal care and control laws are observed; incumbents have powers of arrest and participate in executing arrest and search warrants.
- Provides information on laws and regulations governing the treatment, licensing, care and control of animals to the public in the field; participates in outreach services; educates the public about animal issues and responsible pet ownership and promotes a humane and caring attitude towards animals.
- Maintains assigned vehicles, work areas and other equipment in good order and in a safe and sanitary condition.
- Produces and maintains accurate and legible case files, work records and forms, and reports, including accounts of investigative findings and other information; uses a computer to access, input and retrieve work-related information, maintain case files and records and produce written reports.
- Answers the telephone and performs radio dispatch duties.
How to qualify
One (1) year of animal handling experience involving public contact or customer service at a facility that cares for and houses animals (e.g., animal shelter, kennel, veterinary hospital, boarding or pet day care facility, pet store, park, zoo, museum or university setting).
License and Certification:
Possession of a valid California driver license.
Successful completion of the Penal Code 832 course, state-mandated euthanasia training and Animal Control Officer Academy within the probationary period.
Six (6) months of experience in the interpretation and enforcement of laws or codes, which included issuing warnings and citations or executing arrests, may substitute for six (6) months of the required experience.
Completion of coursework in animal husbandry, veterinary science or related program at an accredited college or university may substitute for up to six (6) months of the required experience (30 semester / 45 quarter units equals one (1) year).
1. One-year of full-time equivalent is considered equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine fulltime employment.
2. A valid out-of-state driver's license is acceptable during the application process.
3. Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.
Applicants are strongly encouraged to fill out each portion of the employment application. Any experience or education field that lists "see resume" will not be accepted.
Applicants may be required to submit verification of the qualifying experience and education, at any point in the application, examination or departmental selection process. Resumes will NOT be accepted in lieu of verification of qualifying experience and education. More information can be found at: http://sfdhr.org/information-about-hiring-process#verification
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
What else should I know?
Salary: $30.8000 - $39.3000 (hourly)Additional Information Regarding Employment with the City and County of San Francisco:
- Information About The Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Seniority Credit in Promotional Exams
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please contact the Human Resources analyst, Carol Wong via email to firstname.lastname@example.org or by calling 628-652-5045..
All your information will be kept confidential according to EEO guidelines.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.