Career Opportunity

Senior Clerk (1406) - Department of Public Health, Kaizen Promotion Office

Recruitment: RTF0117411-01138482

Published: May 09, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

5/3/2022 - updated compensation 

The San Francisco Department of Public Health's Kaizen Promotion Office is accepting applications for a full-time Temporary Exempt Senior Clerk (1406).

The 1406 Senior Clerk performs difficult, responsible and specialized clerical work. The key administrators this individual will work with are the Chief of Performance Excellence, the Director of the Kaizen Promotion Office, the Strategic Planning Manager and the Medical Director of the Kaizen Promotion Office. This will support the education and training involved in the implementation of the fellowship program and the coordination with multiple sites for the research collaborative

Working hours vary depending on location. Some positions may require working evening, night, weekend and holiday shifts.

Application Opening – Friday, April 29, 2022
Application Deadline – Friday, May 13, 2022
Compensation: $27.80 - $33.8125 Hourly / $57,824.00 - $70,330.00 Yearly
Appointment Type: Temporary Exempt
Employment Type: Full-time
Shifts: Variable; generally - Monday-Friday, 8 hours per day/ 40hrs per week.
Location: ZSFG, Building 5, 1001 Potrero Ave, San Francisco, CA 94110

Temporary Exempt - In accordance with San Francisco Charter Section 10.104.

Some positions are limited to 1,040 work hours in a year. Exempt employees are considered "at will" and serve at the discretion of the Appointing Officer. The qualified applicant pool resulting from this recruitment may be utilized to fill future exempt vacancies within the San Francisco Department of Public Health (DPH).

Role description

Under general supervision, the 1406 Senior Clerk performs the following duties:

• Perform clerical work for administration within the Kaizen Promotion Office while exercising sound judgment and utilizes knowledge of applicable procedures in solving daily clerical and office problems. This may include calendaring, scheduling, room booking, class logistics planning, and workshop preparation. 
• Provide communication with internal and external personnel. Some examples includes answering telephones, coordinating logistics for classes, seminars and workshops, and interacting with the Kaizen Promotion Office team.
• Checks and reviews a variety of documents for completeness and accuracy related to the UC Berkeley CLEAR Research program. This role will also assist with grant completion documentation.
• Files, maintains and retrieves documents, records and correspondence in accordance with established procedures. This includes training and education material related to the use of Lean methodology for the purposes defined within the fellowship objectives.
• Compiles information and data necessary for the preparation of various departmental reports in which judgment may be exercised in the selection of data and materials.
• Prepares and maintains a variety of reports in which judgment may be exercised in the selection of data and materials. This includes preparing data for presentations and also compiling data for the CLEAR research collaborative.
• Participates in materials preparation for education/training programs and in the production of reports for both of the key objectives of the program. 
• Operates office equipment, including calculators, photocopying equipment, computer terminals, and fax machines.  This includes processing mail: opens, time stamps, sorts and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail.

The 1406 Senior Clerk also performs other related duties as assigned.

How to qualify

Minimum Qualifications (Required)

• Two (2) years (equivalent to 4000 hours) of verifiable clerical experience included preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail; OR
• Eighteen (18) months (equivalent to 3000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
• Eighteen (18) months (equivalent to 3000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications

• Experience as administrative assistant in a fast-paced setting
• Experience handling confidential and sensitive materials and information
• Ability to manage Executive-level business calendars (in Microsoft Outlook) and make time-sensitive scheduling decisions
• Ability to work independently
• Excellent people skills and customer service
• Strong oral and written communications skills
• Intermediate to advanced knowledge of two or more Microsoft Suite applications, especially: Word, PowerPoint, OneNote
• Working knowledge of email and office equipment 
• Experience working with racially, socially, and economically diverse staff and community members, with attention to equity
• Ability to learn and apply an advanced understanding of the organization and its functional policies and processes

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at here.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Important Note: Please be clear in your application exactly how you meet the minimum qualifications listed above. The information entered in your Smart Recruiters application will be used to determine whether you meet the minimum qualifications. A resume cannot substitute for the need to fully complete your employment application.

What else should I know?

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Select the “I’m Interested” button located at the top right of this page. Then, follow the directions on the screen.

Applicants should receive a confirmation email in response to every announcement for which they file. After reading the email, retain it for your records. Failure to receive this email means that the online application was not submitted or received. It is applicants’ responsibility to ensure that their registered email address is accurate and kept up-to-date, and they must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, set up your email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Resumes will not be accepted in lieu of a city and county of San Francisco completed application for this position or any position.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.

Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website.

Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test. Medical Examination Information

A COVID-19 Vaccine Booster is required for all San Francisco Department of Public Health employees as a Condition of Employment effective March 1, 2022.

Personal Protective Equipment (PPE) Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e., interferes with the seal between the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator

Note on ICARE:   Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• General Information concerning City and County of San Francisco Employment Policies and Procedures
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement 

Questions: If you have any questions regarding this recruitment or application process, please contact the analyst, Diane Zhou at diane.zhou@sfdph.org.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through:

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse service population and workforce.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.