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Career Opportunity

Human Services Technician - Family and Children's Services - Human Services Agency (2904) - (Exempt)

Recruitment: REF8158A

Published: June 23, 2022


Josephus Cassell -
Arleene Brice -
Raen Jasmin Zulueta -

Apply using SmartRecruiters, the City and County of San Francisco's Application Portal Learn More

Department: Human Services Agency
Job Class: 2904-Human Services Technician
Role Type: Temporary Exempt What does this mean?
Hours: Part-time


This announcement has been reopened to include a temporary exempt position in addition to the as-needed positions available for the Family and Children's Services program.

Specific information regarding this recruitment process are listed below:

  • Application Opening: 3/2/2022 
  • Application Deadline: 3/15/2022
  • Extended Announcement Deadline: July 8, 2022
  • Compensation Range: $32.29-$39.21 Hourly / $5,597.00-$6,797.00 Monthly / $67,158.00-$81,562.00 Yearly   
  • Recruitment ID: Exempt RTF0082425
  • Appointment Type: Temporary Exempt (TEX) - This position is excluded by the charter from the competitive Civil Service examination process and shall serve at the discretion of the appointing officer. 
  • Employment Type: As-Needed; Temporary Exempt

At the San Francisco Human Services Agency we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of three city departments—Department of Benefits and Family Support, Services Department of Disability and Aging, and the Office of Early Care and Education— and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.  

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role Description

Under immediate supervision, the Human Services Technician, assists Social Workers and Protective Services Workers in the careful and courteous provision of supportive services to clients of Human Services programs. Services may include but are not limited to care, transportation, supervision of routine visits. According to Civil Service Commission Rule 9, the duties specified below are representative of the range of duties assigned to this job code(s) and are not intended to be an inclusive list.

1. Direct care and supervision of minors, ages 0-17.

2. Transport minors to be medically cleared by a physician and ensuring proper documentation is completed, including the notation of any signs of physical abuse, illness, and/or injury; and obtaining prescriptions for appropriate medication as needed for minor.

3. Transporting minors to identified out-of-home placement.

4. Regular interaction and involvement with outside agencies, such as the San Francisco Police Department, Child Crisis, San Francisco General Hospital, Seneca Family of Agencies, and Huckleberry Youth Shelter, Emergency Placement Agencies (AFS FFA/ TRINITY FFA) and SENECA MRT/HUB.

5. Knowledge of Placement/Admission forms and understanding of how to assist PSWs complete forms upon minor’s arrival at the 3rd Street Office or in the field.

6. Knowledge of forms completed for out-of-home placement, and uploading documents into the CWS/CMS system. Scanning and Uploading Placement/Medical Forms.  Inputting Contacts/Visits with minors

7. Inputting of minor Intake information, Car usage and placement information in Intake Log.

7. Cleaning up after minors, including basic housekeeping and organization of supplies.

8. Grocery Shopping for supplies for minors being supervised at 3rd St Office.

9. Supervise routine parental visits following specific instructions from Protective Services Workers, between parents and children in out-of-home placement at the office or other location designated by the Case Manager; receive specific instruction regarding the visits and inform parents of the guidelines and limitation of the visit; observe and record parent/child interaction; terminate visit if parent speaks or acts inappropriately.

10. Assist in the placement of children by completing forms required for the foster care payment system and foster care information system; assist in gathering the necessary documentation for special board rate requests and renewals and for foster care eligibility renewals.

11. Maintenance of City Vehicles by taking them to 170 Otis for servicing and cleaning. Regular vehicle Gas Checks. Monthly swapping and sign-out of City vehicle for Mobile Work.

12. Ability to maintain company laptop and use Outlook, CWS/CMS, upload contact notes and documents.

13. May include additional duties as assigned

How to Qualify

One (1) year of experience in a position which has direct responsibility for the care of children in a public or private setting.  An example of qualifying experience would be a childcare worker in a group home or residential treatment facility or teacher’s aide or para-professional in a family and children’s program or school. Babysitting is not qualifying experience.

License and Certification:

This position requires the possession of a valid California Class C driver license and a good driving record.


Fifteen (15) semester units (or equivalent quarter units) of coursework, from an accredited college or university, in child development, social welfare, social/human service, sociology, or other social or behavioral science may be substituted for up to six (6) months of the required experience as described above.

Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Josephus Cassell and

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.