Career Opportunity

Senior Digital Project Analyst, Mayor’s Office of Innovation (1053)

Recruitment: REF13259N

Published: October 30, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The Mayor’s Office of Innovation is a new initiative to work on specific strategies that will demonstrate innovation in action, and build innovation capacity Citywide, with an emphasis on data analysis, human-centered design thinking, and public-private partnerships.

The Innovation Team is focused on improving service delivery and city performance across the City through replicable, strategic projects in key policy areas like small business recovery, housing, and homelessness and mental health services.

Priority initiatives include: a customer journey and data insight project to demonstrate how City dollars are funding better outcomes through our non-profit partners; developing data-driven incentive programs for landlords to participate in housing vouchers; working with the Permit Center to improve coordination and accountability in permit timing and service delivery; or other design-centered, cross-departmental initiatives.

We are looking for an energetic and persistent Project Analyst to take the lead in coordinating and showing the power of data in bringing transparency and accountability to services, while keeping equity and ethical use of data at the forefront.

Role description

The Senior Digital Project Analyst is a member of the Mayor’s Office of Innovation. The program manager will drive key initiatives on n such as leading innovation roundtables with the Civic Bridge team, whose work includes measures to enhance civic engagement with tech leaders within the community.

The Senior Digital Project Analyst will assist with day-to-day operations and projects, working with team members that include data specialists, engineers, innovation analysts, and creative communications specialists.  The role coordinates closely not only with Innovation Team members, but also with the Office of Digital Services, the Chief Data Officer, the Mayor’s policy staff, and City departments.

Essential Functions

• Establish strong relationships with project stakeholders, including City staff, private and nonprofit sector leaders, and San Francisco residents
• Work closely with team members and partners to develop a project scope, deliverables, required resources, work plan, budget, and timing for the given initiative
• Coordinate and delegate cross-departmental initiatives
• Produce program reports for management and stakeholders
• Research specific policy areas that are priorities for the City and Mayor;
• Lead the idea-generation process to identify pain points and potential solutions, with an emphasis on human-centered design
• Provide support to City staff in the development and execution of implementation plans
• Ensure effective outcome and indicator measuring tools are used for performance monitoring and communicating progress to team members.

How to qualify

1.  Possess an associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND

2.  Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution:  Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications

• Experience managing a high-performing team and driving progress towards implementation
• Direct experience working with senior leadership in a fast-paced organization
• The ability to thoughtfully communicate with and respectfully engage diverse stakeholders around a shared vision for achieving results
• A dedication to using innovative approaches to finding impactful solutions to the complex issues facing city governments and taking risks to test bold ideas, while emphasizing residents experience

Important: Your application MUST include a cover letter and resume.  To upload these item(s), please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

What else should I know?

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Compensation:  $117,598 - $147,966 annually

Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before August 1, 2022.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.