Career Opportunity

Airport Property Specialist I - Aviation Management or Revenue Development & Management - SFO (9206)

Recruitment: RTF0123565-01135034

Published: August 18, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Specific information regarding this recruitment process are listed below:

• Application Opening: Tuesday, July 19, 2022
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Tuesday, August 30, 2022.
• Compensation Range:  $114,166 - $138,684 Annually
• Recruitment ID:  123566 / RTF0123565

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, and Care. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

Role description

We are currently hiring for multiple positions at the Aviation Management Division, and the Revenue Development & Management Division.  The position descriptions are as follows:

I.  Aviation Management Division:

The Aviation Management division functions as the Airport’s leasing and property management department for aviation-related tenants – including all airlines, aviation support providers, airline & fuel consortiums and government agencies located at SFO. Under general direction, the Airport Property Specialist I performs a variety of functions related to the activities and contractual agreements of aviation-related tenants.

The essential functions of this position include:

• Generates, negotiates, closes and manages compliance of contractual space and operational agreements of aviation-related tenants; Types of agreements include leases, operating agreements, space and business permits, license agreements, easements, rights of way, MOU’s, etc..
• Manages aviation-related tenant activities and properties including airport terminals, land, office buildings warehouse facilities, hangars, fuel systems and off-airport leases in conjunction and coordination with other airport departments.
• Prepares reports, letters, memos, contracts and other documentation as required.
• Fosters strong professional working relationships with airline management, corporate executives, aviation support service managers, and multiple airport divisions in order to complete transactions, special projects and solve operational and day-to-day issues.
• Identifies and promotes highest and best use of airport properties and spaces in order to maximize airport revenue.
• Performs additional duties as assigned.

II.  Revenue Development & Management Division:

Under general direction, the Airport Property Specialist I - performs a variety of functions related to the Airport’s property management and business development programs.

The essential functions of this position include:

• Manages the various operational activities of concessions tenants related to the following properties – terminals, office buildings and other properties.
• Utilizes various restaurant/retail marketing data, analysis, and other research tools.
• Prepares verbal and written memos, letters, reports and recommendations to management for achieving maximum revenues from the leasing and rental of Airport properties.
• Prepares verbal and written memos, letters, reports and recommendations regarding management of operating policies and practices to improve operating efficiencies.
• Manages the outreach and competitive selection process for award of concession and passenger service contracts at the Airport.
• In Partnership and a liaison to tenants/operators, various internal and external Airport stakeholders and local agencies. 
• May include additional duties as assigned. 

Nature of Work
The normal work period is Monday through Friday, however, you will be required to report to work during emergency situations including weekends, evenings, and holidays to facilitate airport emergency support operations.

How to qualify

Education
Possession of a baccalaureate degree from an accredited college or university.

Experience
Two (2) years of experience in the areas appropriate to the assigned position. These areas may include but are not limited to: market research; evaluation of economic feasibility of leases; the management and leasing of: commercial properties, retail properties, passenger services and advertising, food and beverage concessions, airport/aviation industry tenants, air passenger support services, airline operations, or cargo operations.

Special Condition: Qualifying experience must include one (1) year of experience leasing and/or managing a retail or food & beverage property.

Note: The special condition is required for positions only at the Revenue Development & Management Division.

Note: Residential property management experience is not qualifying.

SUBSTITUTION:
Education Substitution:  Additional qualifying full time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Experience in leasing and management of portfolio of airport or commercial real estate properties.
• Experience in management of airport, airline or aviation support service operations.
• Excellent oral and written communication skills.
• Experience developing a leasing process/procedure in response to departmental needs.
• Leasing experience in a municipal setting.
• Experience analyzing and evaluating current market rates.
• Experience making presentations in front of large groups. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: 

Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight:  Qualifying) 
Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation: (Weight: 100%)
Qualified candidates will be sent a Supplemental Questionnaire that must be submitted in order to compete in the recruitment process.  All relevant experience, education and/or training must be on the application in order to be reviewed in the rating process.  The Training & Experience Questions will be weighted 30% of the overall score, and the Behavioral Consistency Questions will be weighted 70%.  The Supplemental Questionnaire is designed to measure the knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of and ability to draft rental and operating agreements; ability to negotiate; knowledge of current market rates; analytical ability; human relations ability; knowledge of property management procedures; written communication ability; oral communication and presentation ability.

A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be placed/ranked on the eligible list continue in the selection process.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance:
This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced.  Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.
 

What else should I know?

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be six months and may be extended with the approval of the Human Resources Director. 

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf. 

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. 

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference 
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process. 

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Exam Analyst Information:  If you have any questions regarding this recruitment or application process, please contact the exam analyst, Vicky Lei at vicky.lei@flysfo.com. 

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.