Career Opportunity

ZSFG CHIEF COMMUNICATIONS OFFICER (0932 Manager IV)

Recruitment: RTF0122964-01151027

Published: August 30, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening - Tuesday, August 30, 2022

**Interested applicants are encouraged to apply immediately as this recruitment may close at any time but no sooner than 5:00 p.m. on Wednesday, September 14, 2022.**

This is a Temporary Exempt (TEX) recruitment conducted in accordance with City Charter Section 10.104 and is exempt from Civil Service. Appointment duration is at-will and up to a maximum of three (3) years.

Schedule:  Full-time
Fill Type:  Temporary Exempt (TEX)
Job Code and Title: 0932 Manager IV
Compensation Range: $151,918 to $193,856 annually

The San Francisco Department of Public Health is accepting applications for a temporary exempt Chief Communications Officer (0932 Manager IV), Zuckerberg San Francisco General Hospital and Trauma Center.

Role description

POSITION DESCRIPTION:

The Zuckerberg San Francisco General Hospital (ZSFGH) Chief Communications Officer (0932 Manager IV) is responsible for all public affairs functions and activities including internal and external communications, community relations, media relations, public relations, and website content for ZSFG. It will have dual-reporting relationships to the ZSFG Chief Executive Officer and the Director of Public Affairs. Responsibilities include oversight of the Communications Department, directing and coordinating policy development and providing leadership and direction in developing new public affairs programs and establishing organizational policies, priorities, and objectives, and directing critical ZSFGH communications strategies and decisions that impact hospitals across the Bay Area. The Chief Communications Officer will advise, coach, and train hospital administrative and clinical leadership on public affairs, communications, and message development and maintain a close working relationship with the ZSFGH Foundation to align public relations efforts, collaborating on numerous events, campaigns, and activities. The Chief Communications Officer serves as the ZSFGH spokesperson, representative, and liaison to the Mayor's office, Department of Emergency Management, federal, state, and affiliate agencies, and all public information and media relations offices and plans, organizes, and directs all public and media events for ZSFGH.

ESSENTIAL DUTIES:

The ZSFGH Chief Communications Officer (0932 Manager IV) performs the following essential job functions:

1. Develops and implements a long-term and short-term communications strategy for ZSFGH
2. Manages reputational issues and crisis communications plans for ZSFGH, a 4,000 FTE Level One Trauma Center
3. Develops proactive and reactive media strategies for ZSFGH
4. Manages, mentors, and guides the ZSFGH Communications team
5. Creates and implements ZSFGH public campaigns with impacts across San Francisco and the broader Bay Area
6. Executes and manages internal and leadership messaging and communications for ZSFGH

The ZSFGH Chief Communications Officer (0932 Manager IV) performs other duties as required and assigned.

How to qualify

Required Minimum Qualifications (all candidates are required to provide verification that they meet ALL of the following required minimum qualifications--#1 and #2 OR #3 and #4):

1.  Education: Possession of a bachelor’s degree from an accredited college or university;

AND

2.  Experience:  Seven (7) years of verifiable work experience within the last ten (10) years in public relations, communications, and/or journalism covering areas including healthcare policy, hospital administration, or health systems.

OR

3.  Education:  Possession of a master’s degree from an accredited college or university;

AND

4.  Experience:  Five (5) years of verifiable work experience within the last ten (10) years in public relations, communications, and/or journalism covering areas including healthcare policy, hospital administration, or health systems.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Verification of Education.

For more information on verifying applicable experience, please see Verification of Experience

Note:  Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

SELECTION/POST-SELECTION PROCEDURES
Additional examination for this Temporary Exempt (TEX) role, if any, is at the discretion of the hiring department.

What else should I know?

Confidentiality:
All personal information will be kept confidential according to EEO guidelines.

Licensure/Certification/Registration:
Valid and unrestricted licensure/certification/ registration as a requirement to perform this job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid, unrestricted licensure/certification/registration may result in dismissal and/or termination of employment.

Note on Electronic Health Record (EHR):
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator(PAPR) in place of a Face Fitting Respirator.

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Equity, Diversity, and Inclusion:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through:

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas.
• Desire to work with relate to serve and support a diverse service population and workforce
• Desire to work with, relate to, serve, and support a diverse service population and workforce.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Other useful information:

• General Information about City and County of San Francisco Hiring Process
• Conviction History
• Benefits Overview
• Disaster Service Workers
• Equal Employment Opportunity
• Information on requesting a reasonable ADA Accommodation
• Copies of Application Documents

Exam Analyst
Beata Chapman
beata.chapman@sfdph.org
415-544-2912
/01151027

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.