Career Opportunity

Medical Social Work Supervisor (2924)

Recruitment: RTF0115991-01094891

Published: September 01, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The San Francisco Department of Public Health (DPH) is accepting applications for Class 2924 Medical Social Worker Supervisor. 

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A. 

• Application Opening – Thursday, September 1, 2022
• Application Deadline – Interested applicants are encouraged to apply immediately as this job ad may close at any time but no sooner than Friday, September 16, 2022.
• Compensation: $107,432 - $130,546 yearly
• Appointment Type: Permanent Civil Service
• Certification: Rule of Three
• Duration of the List: Six (6) months
• Recruitment ID: PBT-2924-116009

DPH statement of Diversity, Equity and Inclusion

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
• Desire to work with, relate to, serve, and support a diverse service population and workforce.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Role description

Under general direction, the Medical Social Work Supervisor recruits, orients, trains, supervises and evaluates staff; prepares work schedules and individual assignments for social work staff; provides consultation concerning the most difficult cases; performs individual therapy and group therapy; coordinates a medical social services program; performs administrative duties; participates in hospital committees and community and professional organizations; prepares data and statistics; and performs related duties as required.

ESSENTIAL DUTIES:

1. Supervises assigned personnel which may include class 2922 Senior Medical Social Workers and class 2920 Medical Social Workers and other ancillary staff; provides consultation concerning the most difficult cases.
2. Prepares work schedule and assignments for medical social work staff; confers with individual staff members on specific duties; reviews important and difficult cases to check eligibility; reviews other cases for specific reasons.
3. Gives advice and makes administrative decisions to Medical Social Workers.
4. Coordinates Medical Social Services Program; acts as liaison between medical social service staff and various hospital departments, personnel and community agencies.
5. As part of an interdisciplinary team, participates in the preparation and maintenance of individual case records; prepares or supervises the preparation of periodic performance reports and related statistics.
6. Interprets medical policies and procedures to Social Workers and medical vendors.
7. Performs as the departmental representative and takes a leadership role at conferences, workshops, seminars, regional committees and related meetings.
8. Performs related duties and responsibilities as assigned.

How to qualify

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

MINIMUM QUALIFICATIONS:

Experience: Four (4) years of post-Master’s Medical Social Worker experience in a health care setting where:

• ONE (1) year of the required years must include supervisory experience; and
• at least THREE (3) years of the required experience must be in a home health setting.

AND

License and Certification: Current licensure as a Clinical Social Worker (LCSW) issued by the State of California Board of Behavioral Sciences as required under Title 22, California Administrative Code, Section 70055.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40 hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Valid licensure must be kept current throughout the length of employment. Failure to
demonstrate/show proof of possession of required valid licensure may result in dismissal
and/or termination of employment.

Important Note: Please be clear in your application exactly how you meet the minimum qualifications listed above. Only the information entered in your application will be considered when determining whether you meet minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications that do not appear to meet the minimum qualifications will not move forward in the recruitment process. Information submitted after the filing deadline will not be considered. Please upload certificates, transcripts, employment verifications, performance appraisals, etc. that you feel will help demonstrate that you meet the minimum qualifications.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or appointment in this class. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

SELECTION PROCEDURES

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Applicants will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Training and Experience Evaluation (Weight- 100%): Applicants who meet the minimum qualifications will be emailed a Training and Experience Evaluation that is designed to measure knowledge, skills, and/or abilities in job-related areas which may include, but not be limited to:

• Knowledge of social work theories, principles, and practices; Knowledge of Federal, State, and local laws, administrative codes, rules and regulations; Ability to train and supervise others; establish and maintain effective professional relationships; prepare work schedules and assignments to Medical Social Workers and staff; make decisions; prioritize activities; use initiative and act independently; Ability to be sensitive to cultural diversity; Written communication skills; Problem Solving Skills.

The Training and Experience Evaluation will be emailed to the address listed on the applicants online application. Applicants will be required to respond to the Training and Experience Evaluation in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated. Responses cannot be changed once submitted. Applicants will be evaluated based on their Training and Experience Evaluation responses.

Applicants must achieve a passing score on the Training and Experience Evaluation in order to be ranked on the eligible list/score report. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score.

After the eligible list/score report is finalized/adopted: The department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercises, etc.)

Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring
department prior to making final hiring decisions.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see here.

What else should I know?

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

Select the “APPLY NOW” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. 

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

Additional Information Regarding Employment with the City and County of San Francisco:

• COVID-19 Policies
• Personal Protective Equipment (PPE)
• Medical Examination Prior to Hiring
• Electronic Health Record (EHR)
• Licensure/Certification/Registration
• Note on ICARE
• Other Conditions of Employment and Important Information
• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodations
• Veteran's Preference
• Seniority Credit in Promotional Examinations
• Right to Work
• Copies of Application Documents
• Diversity Statement

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact Hanz Pagao at hanz.pagao@sfdph.org. Please respond to the application confirmation email if you already applied.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.