Career Opportunity

Planning and Data Analyst – Planning and Policy Unit – San Francisco Human Services Agency (2917) (133568)

Recruitment: RTF0133567-01066235

Published: April 07, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

AMENDED AND EXTENDED FOR INFORMATIONAL PURPOSES ONLY 

This announcement has been amended and extended to reflect changes with the application deadline.  Applicants who already applied under Recruitment TEX-2917-133568 during the filing period April 3, 2023 through April 14, 2023 need not reapply and will be included in the applicant pool.

4/7/23: Extended application deadline to April 21, 2023

Exam Type: TEX Category (CAT) 17

Fill Type: Duration of this appointment shall not exceed 24 months (in 6 month increments). Temporary Exempt (TEX) Appointment Per CSC Rule 114, Article VIII, Sec. 114.44.

• Application Opening – April 3, 2023
• Application Deadline –April 14, 2023; April 21, 2023
• Compensation: $113,672.00-$138,190.00 Yearly https://careers.sf.gov/classifications/?classCode=2917
• List ID: TEX-2917-133568; RTF0133567-01066235

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

This position sits within the San Francisco Human Services Agency Planning & Policy Unit, a centralized team of analysts that provide analysis, project management, and strategic planning support across the agency's divisions and programs. Under the direction of a Principal Administrative Planning Analyst, this position will be responsible for performing the following duties at a consistent level of excellence.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.

Data analysis: Performs complex data and programmatic analysis across programs and departments to identify the needs of low-income San Franciscans, the intersection between the programs serving them, and the collective performance of those programs. Uses analytical programs to conduct analysis, such as Microsoft PowerBI, Stata, and Tableau. Develops findings and actionable recommendations informed by the agency's operational context to support programmatic and policy decisions by the agency's executive leadership and program directors.

Project management: Coordinates project teams that span programs, divisions, departments, and agencies to facilitate and lead strategic initiatives. Develops shared project goals across stakeholders and coordinates successful implementation of policy, programmatic, and operational changes that accomplish shared strategic goals. Develops work plans that describe in detail the steps for reform and improvement of specific programs within the agency.

Evaluation: Conducts studies and evaluations to develop sound and reliable findings that can inform departmental and city policies related to poverty and guide future programming. Plans and conducts qualitative research, such as surveys, focus groups, and key informant interviews. Employs quantitative and qualitative research and analytical skills to integrate staff and client voice into research projects.

Policy analysis: Analyzes and interprets existing, newly enacted and proposed local, state and federal legislation for agency impact. Prepares data and other population and program information to support the development of legislative proposals led by the agency's executive leadership and program directors to increase the efficacy of social service programs, address system gaps, and improve client experience.

Reporting: Presents findings and information in written narrative reports, data dashboards, and presentations that clearly communicate notable trends and relevant information. Develops materials to reflect the intended audience, such as the agency's executive leadership and program directors, agency staff and clients, elected officials and other city staff, the general public, or other stakeholders. Prepares or supports the development of regular reports required by local, state, and federal rules.

Agency liaison: Attends meetings, conducts site visits and provides presentations within the agency, for other government agencies, and in the community. Represents the Agency to stakeholders, including community-based organizations, department commissions, the Mayor's Office, the Board of Supervisors and the Controller's Office as needed.

How to qualify

1. Education: A Baccalaureate degree in social work, public administration, business administration or a related field;
   
   AND
    
2. Experience: Three (3) years of professional experience in a general administrative capacity of which two (2) years (4000 hours) are in the field of human services. This experience includes responsibility for functions such as budget administration, contract administration, program planning and policy development, or statistical research.

Substitution for Education:
Additional qualifying experience as stated under the experience requirement may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/45 quarter units equals one year).

Substitution for Experience:

Possession of a Master's degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above for all specialties.

**Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted. **

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Valerie Tieu, by telephone at (415) 557-5031 or by email at valerie.tieu@sfgov.org. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.