Career Opportunity
8229 - Manager of Museum Security Services - Fine Arts Museum
Recruitment: RTF0137496-01122251
Published: July 20, 2023
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
Job class: 8229-Manager of Museum Security Services
Salary range: $97,032.00 - $130,130.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
About:
Application Opening - Thursday, July 20, 2023
Application Deadline - Sunday, July 30, 2023
Compensation Range: $92,118.00 - $123,526.00 Annually
Recruitment ID: RTF0137496-01122251
Appointment Type:
Temporary Exempt, full-time in Category 17, limited to no more than two (2) years in duration. Category 17 employees are used to backfill a Permanent Civil Service (PCS) employee on a leave of absence. This position is exempt from Civil Service and shall serve at the discretion of the Department Head. At any point within this two-year period, this Category 17 position could end at the sole discretion of the Department Head.
Department Overview:
The Fine Arts Museums of San Francisco are the city's largest public arts institutions and are comprised of the de Young and the Legion of Honor museums. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin's The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge. The staff, the Board of Trustees, the volunteers, and various support groups are continuously working together to ensure the optimal utilization, display, preservation, and enrichment of this magnificent collection. The Fine Arts Museums believe that each employee contributes directly to the Museums' growth and success, and upholds the Museums' mission to make art accessible to the large and diverse Bay Area audience.
We Value Equal Employment Opportunity!
The Fine Arts Museums of San Francisco connect art, people and ideas. Echoing the inclusive values of our region, we warmly welcome people of all backgrounds, connecting them to each other and to a world of art and ideas through programming that sparks curiosity and dialogue. Between our two museums, you can experience a world of possibilities.
Section Description:
The Security Department of the Fine Arts Museums of San Francisco strives to create and maintain a safe and secure environment at both the de Young Museum and the Legion of Honor. Our mission is to provide professional, high quality Security protection services to the public and staff and for the art collections displayed and stored within the Fine Arts Museums. As a member of the Security Management team, this position will work closely with other local agencies, including but not limited to the San Francisco Police, Fire, Health and Parks and Recreation Departments to ensure proper delivery of municipal services at every possible level.
Role description
The Manager of Museum Security Services reports to the Director of Museum Security Services. This position assists in the management of a comprehensive security program for the Fine Arts Museums to ensure the protection, security, and safety of the building, collections, staff, and visitors; directly supervises a team of museum security supervisors; insures, through training and coaching, the adherence to policies, procedures, and best practices in the security industry; plans, coordinates, and evaluates special events security, including budget development and control; oversees the security department in the absence of the Director of Museum Security Services. This position requires the ability to supervise, monitor and handle all areas of Security. If you enjoy working with people of diverse backgrounds, while problem solving and dealing with a wide range of minor to major issues, we encourage you to apply!
ESSENTIAL DUTIES:
The essential duties and responsibilities of the position include but are not limited to:
1. Assisting the Director of Museum Security Services in planning, directing, and managing the staff and operations of the Security Department to provide 24 hour-a-day protection and security; coordinating security with all events, exhibits, and day-to-day operations in a manner which ensures the safety of the public and the protection of the collections; assisting, advising, and guiding museum departments regarding security regulations and procedures, and providing recommendations for improving security throughout the museum.
2. Directly supervising a team of Class 8228 Museum Security Supervisors; ensuring, through training and guidance, their compliance with policies and procedures, and the readiness of the security staff to effectively cope with security issues and emergencies; evaluating the performance of subordinate staff; writing performance evaluations for supervisors and insuring reviews for all officers are completed in a timely manner; counseling and initiating disciplinary actions as required.
3. Planning, coordinating, and evaluating special events security; developing and administering departmental budget in relation to Special Event planning; establishing appropriate staffing levels and overseeing scheduling to meet event needs; providing estimates on security costs to user departments; tracking event budgets and reconciling through Museum Finance department.
4. Developing methods of incident reporting utilizing computerized databases; generating regular and customized reports as required.
5. Conducting and initiating investigations as appropriate and preparing recommendations for addressing performance and conduct issues.
6. Overseeing security equipment issuance and maintenance; managing and using electronic security systems; recommending the enhancement or purchase of security equipment; overseeing the collection and archiving of security video surveillance data.
7. Working with the Visitor Experience Services Department to administer policies and procedures relative to daily visitor access-related operations; ensuring that all security personnel are trained and evaluated relative to visitor services.
8. Maintaining current knowledge of security-related state and federal laws, fire protection and other pertinent safety laws and codes; security systems and technical equipment; security issues in museum field, particularly the art museum field.
9. Acts as Director of Museum Security Services, including all responsibilities, when designated.
How to qualify
Minimum Qualifications:
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.
Education: Possession of a baccalaureate degree from an accredited college or university; and
Experience: Three (3) years of supervisory experience managing an operational law-enforcement unit, loss prevention program; security force or criminal investigative unit, including experience in investigations, emergency preparedness and demonstrated success in team leadership, staff supervision, and budget management. Experience in the field of protection of high-value or cultural property is highly desirable.
Substitution: Additional experience in security operations, law enforcement or loss prevention may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year.
Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.
Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for selection.
- Experience working with various levels of management, and labor unions
- Ability to coordinate and provide training to staff
- Ability to analyze issues and provide comprehensive advice and support to management regarding security operation issues
- Experience using applications and databases for security and office management
- Experience supervising 15 or more employees
- Experience in evaluating the performance of staff
Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Please review the articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for further information.
Failure to provide the required verification, or request for waiver when requested may result in rejection of application.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.
What else should I know?
Additional Information Regarding Employment with the City and County of San Francisco:
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
- Select the “I’m Interested” button and follow instructions on the screen.
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Eric Quock at equock@famsf.org.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.