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Career Opportunity

Diaper Distribution Support Clerk – Facilities (FAC) – Human Services Agency (1406) (137401)

Recruitment: RTF0137400-01137559

Published: September 18, 2023

Contact:

Ryan Brown - ryan.brown@sfgov.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Human Services Agency
Job class: 1406-Senior Clerk
Salary range: $65,728.00 - $79,924.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
 

About:

Exam Type: TEX Category (CAT) 18

Fill Type: Duration of this appointment shall not exceed three (3) years. Temporary Exempt (TEX) Appointment Per CSC Rule 114, Article VI, Sec. 114.26.7.

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

Under direction, the Diaper Distribution Support Clerk performs difficult, responsible and specialized clerical work and may assign clerical and office work to subordinate personnel. This is a senior-level position. Incumbents in this role will provide daily support to the Human Services Agency (HSA) service centers providing diapers to qualifying clients, by managing the supply chain and distribution aspects associated with ensuring each service center has an adequate supply of all sizes.

ESSENTIAL DUTIES AND FUNCTIONS 

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

  1. Picks up and distributes diapers from Help A Mother Out (HAMO) HSA service centers.  This includes performing daily resupply deliveries (as needed) in a City vehicle.
  2. Ensures adequate stock of diapers based on basic Supply Chain Management principles. Adjusts supply deliveries based on service center needs.
  3. Performs a wide variety of documentation duties related to diaper distribution and inventory.  This may include daily inventory reports related to distribution (tracking the number of diapers and which center they are being delivered to), and other various reports related to departments, as needed.
  4. Regularly contacts internal and external partners to ensure diaper distribution is successful.  This may include talking to HAMO representatives for inventory purposes, talking to other HSA personnel regarding distribution topics.
  5. Provides information and answers questions to the public, departmental personnel, and other departments.
  6. Assigns clerical and office work to subordinate personnel as needed.
  7. Codes, indexes, and maintains documents, records and correspondence relative to office operations. Methods may include color code, terminal digit, numerical, alphabetical and/or chronological order to ensure proper filing and ready access of data.
  8. Operates office equipment, including calculators, photocopying equipment, adding machines, computer terminals, microfiche viewers, fax machines and postage meters.
  9. Processes mail: Opens, times stamps, sorts and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail.

How to qualify

Experience: Two (2) years of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

Substitution:

Any one of the following may substitute for six (6) months of the required experience:

  • Completion of a clerical training program (240 hours); OR
  • Fifteen (15) semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
  • Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

 

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at (415) 557-5501 or by email at ryan.brown@sfgov.org. 

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.