Career Opportunity

Digital Equity Specialist (9770)

Recruitment: RTF0141338-01149813

Published: October 31, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Digital Equity Specialist

• 1 S Van Ness Ave, San Francisco, CA 94103, USA
• Full-time
• Work Hours: Regular
• Job Code and Title: 9770 - Community Development Assistant
• Fill Type: Permanent Exempt

The Mayor’s Office of Housing and Community Development’s Digital Equity initiative is dedicated to ensuring that all residents can actively engage in the digital world. We focus on assisting low-income residents, seniors, non-native English speakers, and the disability community to access the Internet and technology and enhance their digital skills. Learn more about our mission at: sfmohcd.org/digital-equity.

Under the guidance of the Digital Equity Manager, the Digital Equity Specialist supports various tasks related to MOHCD’s Digital Equity Program, with a particular emphasis on the Fiber to Housing (FTH) program. This program aims to boost digital equity and connectivity for residents in the City’s affordable housing with high-speed fiber. The 9770 Digital Equity Specialist will aid in the rollout of the FTH program, support in monitoring Community Development Programs, assist in data collection and reporting, and maintain regular communication with community development funded agencies and projects.

In our hiring practices, we strive to build teams that reflect the diversity of our city and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.

Role description

• Assist in the tech service connector component of the Fiber to Housing (FTH) program, ensuring a focus on racial equity in services.

• Support the coordination of FTH program services for residents connected by high-speed fiber, including aiding in router distribution, onboarding, and tech support.

• Help identify and report Internet infrastructure issues at specific sites.

• Facilitate communication with main FTH partners, such as the Department of Technology, ISP provider(s), and onsite staff – to ensure smooth operations.

• Support efforts to raise public awareness of SFDE and FTH programs in collaboration with the MOHCD communications team and the Department of Technology.

• Assist in the utilization of the Digital Equity Playbook resources for resident referrals, focusing on digital literacy training and online safety.

• Engage with FTH residents to understand their digital literacy training needs and provide appropriate referrals.

• Support tasks related to new FTH site and portfolio management.

How to qualify

1. Possession of a baccalaureate degree from an accredited college or university AND one (1) year of administrative/professional experience in community development , housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, or elections related work; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice.

SUBSTITUTION:

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, and/or elections related work may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

What else should I know?

In our hiring practices, we strive to build teams that reflect the diversity of our City and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.  People of color and members of underrepresented groups are strongly encouraged to apply.

The City and County of San Francisco is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law.

Specific information regarding this recruitment process listed below:

Classification - 9770 - Community Development Assistant

Status - Permanent Exempt Position

Application Opening: Tuesday, October 24, 2023

Filing Deadline - Friday, November 3, 2023- 11:59 pm

Extended filing deadline - Friday, November 17, 2023 - 11:59 pm

Annual Salary: $73,242 - $89,076

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Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - karen.henderson@sfgov.org 

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.