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Career Opportunity

Instructional Designer (1230) – Department of Public Health

Recruitment: RTF0136341-01151496X

Published: November 03, 2023

Contact:

Stephen Lee - stephen.j.lee@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Public Health
Job class: 1230-Instructional Designer
Salary range: $118,924.00 - $144,560.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 10
List type: Entrance
 

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.  

  • Application Opening – November 3, 2023 
  • Application Deadline – The application filing will be open continuously at least through November 19, 2023 and will close any time thereafter. 
  • Salary: $112,866 - $137,228 Annually 
  • Appointment Type: Permanent Civil Service 
  • Recruitment ID: PBT-1230-136342 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.  

The Department of Education & Training (DET) supports the mission, vision, values, and strategic goals of the Zuckerberg San Francisco General Hospital & Trauma Center (ZSFG). The DET provides educational resources and learning opportunities to help support the ZSFG staff to achieve excellence in delivering care and services to patients and communities while maintaining all regulatory and patient safety requirements.  

To apply you must complete the following two steps 

  1. Complete this  ⚠[Minimum Qualification Supplemental Questionnaire]✅ 
  2. Submit an online SmartRecruiters application by hitting the “Apply Now” button 

Role description

Under general direction with the department manager and in collaboration with subject matter experts, performs all aspects of production to complete professional quality computer-based instruction presentations for use in training public agency employees; works in coordination with, subject matter experts and trainers in developing course materials that effectively convey critical knowledge and expertise to diverse audiences; transforms content into engaging, efficient, interactive, and effective eLearning content for both on-line and blended delivery methods; and evaluates the effectiveness of training presentations; and performs related duties as required. 

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES  

  1. Develops methods to evaluate eLearning programs in relation to identified learning needs, strategic initiatives and compliance requirements  
  2. Provides consultation to determine appropriate delivery method for training to meet identified learning needs; e-learning, in-person training or hybrid 
  3. Engages with subject matter experts, and other stakeholders to assess learning needs and develop course content including but not limited to, identifying goals and objectives, determining scope and audience, incorporating adult learning principles, instructional design methodologies and learning evaluation tools  
  4. Utilizes e-learning authoring software to design and produce SCORM-compliant e-learning courses. Develops scripts, story boards, voiceovers and graphics  
  5. Serves as Learning Management System (LMS) Administrator that includes assigning courses, uploading eLearning modules, generating reports in LMS, troubleshooting user issues, and managing users  
  6. Compiles reports from Learning Management System data to inform organizational stakeholders  
  7. Develops training aids, communication tools, and other resources as needed  

How to qualify

MINIMUM QUALIFICATIONS 

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. 

  1. Possession of a baccalaureate degree from an accredited college or university AND 
  2. One (1) year of work experience using multimedia and graphic tools (e.g., Captivate, Articulate) in one or more of the following occupational areas: instructional design, curriculum development, instructional technology, or multimedia technology. 

Substitution 

  • Additional experience as described above may be substituted for the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year). 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment. 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education 

What else should I know?

Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following. 

Minimum Qualification Supplemental Questionnaire (MQSQ): 
Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. 
 
Written Examination (Weight: 100%) 
Candidates will be sent a written supplemental examination designed to measure competencies in job-related areas which may include but not be limited to: knowledge of application of adult learning theory, knowledge of electronic learning management systems, knowledge of instructional design methodology, knowledge of design standards to enable learner accessibility, interpersonal skills, communication skills, project management and/or problem-solving skills. 

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. 

Certification 
The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores. 

Eligible List/Score Report: 
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/ 

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director. 

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-andDepartment-FY-2021-22.pdf. 

How to apply: 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.  

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.  

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.  

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Terms of Announcement and Appeal Rights: 

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A. 

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.  

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.  

Additional information regarding Employment with the City and County of San Francisco:  

If you have any questions regarding this recruitment or application process, please contact the analyst, Stephen Lee at stephen.j.lee@sfdph.org or (628) 271-6838.  

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging. 

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.