1230-Instructional Designer

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: 1230

Job Code: Instructional Designer

DEFINITION

Under general direction and review by subject matter experts, performs all aspects of production to complete professional quality computer-based instruction presentations for use in training public agency employees; works in coordination with, subject matter experts and trainers in developing course materials that effectively convey critical knowledge and expertise to diverse audiences; transforms content into engaging, efficient, interactive, and effective eLearning content for both on-line and blended delivery methods; and evaluates the effectiveness of training presentations.

DISTINGUISHING FEATURES

Class 1230 Instructional Designer is a journey-level classification that is distinguished from class 1232 Training Officer in that the latter is responsible for the development and presentation of training programs and facilitated events for City and County employees, supervisors, and managers.

SUPERVISION EXERCISED

None.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Works with subject matter experts and trainers to identify goals and objectives which can be taught through computer-based instructions; based on subject matter experts� input, determines scope, methodology, range and nature of computer-based training programs.

2. Plans and produces computer-based training programs by developing scripts, story boards, creating engaging and interactive programs, verifying content with experts, writing assessment questions that measure objectives while applying adult learning principles and instructional design methodology.

3. Develops training manuals, facilitator guides or other training aids required for on-line, self-study, web-based and classroom mediums.

4. Independently manages multiple project deliverables.

5. Meets with trainers and managers to improve presentations and to plan re-training as required.

6. Designs measurement instruments and analyzes qualitative and quantitative data to refine and enhance training materials.

7. Develops and administers Learning Management Systems (LMS) to centrally automate and administer computer-based training programs so as to document, track and report individual and unit compliance and development.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: application of adult learning theory; instructional design methodology

Ability or Skill to: collaborate effectively with peers, subject matter experts and other business partners; communicate clearly orally and in writing; manage projects and multiple deliverables; identify roadblocks and recommend and implement solutions

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Possession of a baccalaureate degree from an accredited college or university

Experience:

One (1) year of work experience using multimedia and graphic tools in one or more of the following occupational areas: instructional design, curriculum development, instructional technology, or multimedia technology

License and Certification:

Substitution:

Additional experience as described above may be substituted for the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

SUPPLEMENTAL INFORMATION

PROMOTIVE LINES

ORIGINATION DATE:

02/24/14

AMENDED DATE:

08/15/23

REASON FOR AMENDMENT:

To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S):

COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation