Career Opportunity

Public Relations Assistant - Ext. Affairs – Communications – SFPUC (1310) (150608) (Hybrid)

Recruitment: REF44394H

Published: September 17, 2024

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About:

• Application Opening: 9/13/2024
• Application Filing Deadline: 9/27/2024
• Annual Salary:  $70,356 - $85,462
• Recruitment ID:  REF44394H

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

Role description

Join our dynamic, passionate team and help build the future of clean energy! The SFPUC is expanding access to clean energy for all San Franciscans through its CleanPowerSF and Hetch Hetchy Power programs. We currently serve about 70% of the electricity demand in San Francisco and we are looking for an entry-level public relations professional to assist with information and education materials, customer and stakeholder community engagement and outreach, and the development of creative content for a variety of digital and print platforms.

Project name: Power Customer Programs Marketing and Communications                      

 SFPUC Communications provides ongoing communications, marketing, and outreach support to the agency’s clean energy programs -- CleanPowerSF and Hetch Hetchy Power. We are responsible for customer notifications, digital communications, social media, traditional media, community engagement, marketing, advertising, and public relations. The 1310 Public Relations Assistant will support on several marketing and communications projects focused on new and existing customer programs offered to CleanPowerSF and Hetch Hetchy Power customers, including programs that address affordability and accelerate electrification of transportation and buildings to reduce greenhouse gas emissions.                                                                                                                                                                            

Essential Functions:

• Marketing and Customer Communications: Assist with the marketing and communications of new and existing  customer programs offered to CleanPowerSF and Hetch Hetchy Power customers; support the execution of monthly and annually required customer communications and mailings
• Community Events: Participate in local community events such as neighborhood fairs, festivals, movie screenings, receptions, corporate events, school events, and neighborhood group presentations; assist with logistics, scheduling, materials, and staffing
• Customer Engagement and Outreach: Support on executing customer-focused events, including town halls and other events. assist with communications needs related to customer focused events and outreach, including developing and managing materials, ensuring language access, and providing advance notification to customers about events.
• Website Management: Assist with making updates to webpages and executing a content strategy for CleanPowerSF.org and Power content on SFPUC.gov.
• Content Creation: Help develop compelling and creative content for social media, e-newsletters, marketing collateral, website pages, and other Power Enterprise communications
• Records and Inventory Management: Update and organize the team’s electronic files on Sharepoint, Shared and Public Drives, etc.; inventory printed materials and reorder as necessary
• Racial Equity: Support implementation of the SFPUC’s Racial Equity Action Plan, attend internal racial equity meetings, and integrate equity into all Power communications projects
• 1310 performs other related duties as required.

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university.

Substitution: Experience in public relations, public affairs, public information, editorial, newspaper, magazine, radio, television, social media, digital engagement, advertising, marketing or similar work directly responsible for the preparation, and/or dissemination of news and information in a variety of formats for internal and external communications may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Fluency in a language other than English with preference for Cantonese
• Excellent written, verbal and presentation skills
• Experience conducting community outreach or supporting public awareness campaigns
• Interest in clean energy, sustainability, and the environment

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Rocio Mendoza at rmendoza@sfwater.org .

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.