Career Opportunity

Instrumentation and Controls (I&C) Manager, Facilities Manager, & Point Source Regulation Manager (Three Positions) - SFPUC (0923) - 149442

Recruitment: REF45570A

Published: October 16, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

• Application Opening: 10/16/24
• Application Filing Deadline: 10/30/24
• Annual Salary: $139,594 and $178,178
• Recruitment ID: PBT- 0923 - 149442 and RTF0149441-01008678
• Hours: Full-time

WHO WE ARE?

San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Role description

The Wastewater Enterprise of the SFPUC operates and maintains San Francisco's combined sewer system to protect public health and the environment. These services extend across eight urban watersheds, over 1,900 miles of pipe, and benefit every resident and visitor of San Francisco.

The Wastewater Enterprise is hiring for three positions, the Instrumentation and Controls (I&C) Manager, Facilities Manager, and the Point Source Regulation Manager.

Instrumentation and Controls (I&C) Manager:

The SFPUC’s Wastewater Enterprise is seeking a highly motivated 0923 Manager II, Instrumentation and Controls (I&C) Manager to manage in the implementation of a variety of Instrumentation and Controls (I&C) objectives.

Reporting to the 0933 Maintenance I&C/Electrical Unit Manager, the 0923 Instrumentation and Controls (I&C) Manager in Wastewater Enterprise, Maintenance Division, manages, directs trains, coaches, plans, organizes, schedules, develops, and evaluates the work activities of all Instrumentation and Controls (I&C) staff through three direct reports (7329 Electronic Maintenance Technician Assistant Supervisors) that supervise approximately 16 staff at 3 different wastewater plan locations.  The Maintenance I&C/Electrical Unit work unit operates and maintains the instrumentation and controls equipment critical to plant operations and works cross-divisionally with managers in other WWE divisions and City Departments to keep wastewater plant operations controls online.

ESSENTIAL FUNCTIONS:

• Supervises, trains, evaluates performance, and directs the work of Electronic Maintenance Technician Assistant Supervisors and Electronic Instrumentation Technicians; counsels employees on policy and procedure compliance, evaluates and documents employee job performance, initiates recognition and implements recommended and approved disciplinary action; motivates employees to perform to the best of their abilities.
• Approves work orders and budgeted materials and supplies expenses.
• Works with mid-level managers and outside contractors to complete objectives; meets with representatives of other City departments, outside organizations, and the general public in connection with capital improvement projects, and related installation and maintenance work that is critical to operations and impacts level of service to City ratepayers.
• Meets with managers to plan and prioritize work according to established production targets.
• Directs daily work assignments through supervision of Instrumentation and Control Technician.
• Reviews and prepares job estimates for current and future projects.
• Prepares and maintains records of time worked and materials expended on projects to justify expenditures.
• Interprets and enforces existing methods and procedures relative to installation, maintenance, and repair activities.
• Monitors completed work of Instrumentation and Control Technicians in the field or shop through Supervisor.
• Understands and enforces all City, SFPUC and WWE policies and procedures and ensures compliance.
• Develops and motivates staff through training, performance management and related workforce initiatives.
• Makes safety on the job the top priority, conducts safety training for subordinates, instructs staff regarding safety procedures, follows, and enforces all safety regulations, policies and protocols.
• Meets with representatives of other City departments, outside organizations, and the general public in connection with capital improvement projects, and related installation and maintenance work.
• Drives a City vehicle to job sites, electrical shops, and meetings at various locations.
• Ensure that day-to-day maintenance and operations of the I&C section in accordance with the identified levels of maintenance.
• Maintains physical presence on-site during regular hours of operation and has full authority to act on all operations and maintenance objectives.
• Determines and develops standard operations procedures for all instrumentation and control functions.
• Allocates resources within the Instrumentation and Controls unit, makes recommendations on future resources needs.
• Performs related work duties as assigned.

Facilities Manager:

Under the general direction of the WWE Facility Maintenance and Emergency Response Manager, the Facilities Manager plans, schedules, tracks, develops, organizes and directs maintenance and repair activities for the facility maintenance trades work units (Green Infrastructure, Paint Shop, Plumber Shop, Gardeners, Painters, and Carpenter Shop). The Facilities Manager develops and implements cost-effective workforce development programs, training, and competency standards to ensure WWE staff receive the necessary training and development to meet their responsibilities to WWE’s internal and external stakeholders.

The Facilities Manager will be responsible for: analyzing and managing the WWE facility maintenance workforce; developing and accessing skills and competency levels; implementation of operational objectives, procedures, and effective programs to maintain and develop proficient workforce.

ESSENTIAL FUNCTIONS:

• Supervises, trains, and evaluates the work of the assigned facility maintenance trades work units.
• Delegates work to employees and supports them in managing their workloads.
• Manages collaboration between members of the facility maintenance trades work units via regular meetings, shared documents, and/or other management tools.
• Participates in budget development by providing detailed justifications and persuasive arguments in support of the immediate needs associated with WWE.
• Evaluates procedures, identifies, and analyzes problems and issues, and may implement and document new procedures to increase the effectiveness and efficiency of the work units supervised.
• Completes required work order and related documentation and provides reports as needed.
• Understands and enforces policies and procedures established by WWE and ensures compliance.
• Consults with subordinates to identify workloads, budget requests, records maintenance, reports, and priority assignments.
• Makes safety on the job the top priority, conducts safety training for subordinates, follows and enforces all safety regulations, policies, and protocols.
• Works with staff on personnel matters and motivates employees to perform to the best of their abilities; counsels’ employees on policy and procedure compliance, evaluates and documents employee job performance, initiates recognition and implements recommended and approved disciplinary action.
• Engages in the planning and execution of projects involving coordination with multiple internal and external stakeholders.
• Works cross-divisionally with WWE managers on critical facility maintenance projects and with other City departments from which WWE contracts related work.
• Makes decisions and solves problems in determining critical facility maintenance and repair projects.
• Determines allocation of facility maintenance resources.
• Assists in budget preparation, approves budgeted expenditures.
• Establishes procedures and guidelines for each functional area managed and interprets division work rules applicable to all functional areas.
• Coordinates budget and monitors expenses within functional areas managed.
• Manages five supervisor-level direct reports); supervises, trains, coaches and evaluates the work activities of the staff in each of those five functional areas through five supervisor-level direct reports supervising approximately 30 staff at 3 locations; handles sensitive matters concerning staff.
• Delegates authority to supervisors in deploying personnel.
• Performs related work duties as assigned.

Point Source Regulation Manager:

The Point Source Regulation Manager in the WWE Collection System Division is essential for the oversight of the point source pollution responsibilities for the pretreatment program and will be responsible for the diverse programs promulgated by the Environmental Protection Agency (EPA). This position will meet the mandates of the California State Water Resources Control Board and EPA to develop new programs to meet new pollutants of concerns.

 ESSENTIAL FUNCTIONS:

• Manages complex critical pretreatment functions, operational activities, or projects; works with other managers and staff to evaluate and implement goals, responsibilities, policies and procedures of the division.
• Supervises, trains, evaluates performance, and directs the work of Supervising Wastewater Inspectors and Wastewater Inspectors: provides coaching and training for performance improvement.
• Evaluates procedures, identifies and analyzes problems and issues and document new procedures of the assigned section/program.
• Prepares reports, memoranda, and correspondences related to enforcement actions, including regulatory driven documents.
• Manages critical and varied point source programs, directs the allocation of resources to achieve timely outcomes and measurable goals within each program; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities and decisions that directly impact the successes of the programs.  These programs include, but not limited to the Fats, Oil and Grease program, the waste hauler program, the dental amalgam program and the industrial dischargers program, as well as key programs currently in development to address nutrient and PFAs levels.
• Assists in developing and implementing operational policies to ensure the efficient operation of section or program; this includes program improvements to the Industrial Waste Discharger program, and the Batch Discharge program while assuring regulatory compliance.
• Oversees pollution prevention programs that directly impact the health and welfare of the public.
• Reviews and submits all reports required of federal and state regulatory agencies including the state water resources control board and the EPA.
• Determines needs concerning contracting out work necessary to meet regulatory requirements to avoid violations and fines.
• Arranges critical support for the Field Monitoring Section, including sampling and flow monitoring.
• Determines and develops standard operations procedures for all Point Source Regulation functions.
• Approves budget expenses for all consultant contracts.
• Serves as the point-person for public requests and interacts with developers to provide the required information.
• Partners with technical and professional staff and regulatory advisors to meet regulatory requirements.
• Performs related work duties as assigned.

How to qualify

How to qualify

Education:  Possession of a baccalaureate degree from an accredited college or university

Experience: Three (3) years of professional operations, maintenance and/or regulatory reporting of wastewater assets.

License: Must possess and maintain a valid California Class C driver’s license.

Substitution: Additional qualifying experience may fully substitute the degree requirement on a year-for-year basis. (One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.)

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

NOTE:

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.”

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process which will include a Supervisory Test Battery Exam.

SUPERVISORY TEST BATTERY EXAM:  

Qualified candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

A passing score must be achieved on the Supervisory Test Battery to continue in the selection process.

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Supervisory Test Battery will be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent. Candidates must achieve a passing score on the above examination to be ranked on the eligible list.

What else should I know?

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Victor Mena, at vmena@sfwater.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.