Career Opportunity

2932-Senior Behavioral Health Clinician (SSI Case Manager Supervisor)- County Adult Assistance Programs (CAAP) Human Services Agency (HSA) (2932) (148567)

Recruitment: REF46846M

Published: November 21, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

Exam Type: Temporary Provisional (TPV)

Fill Type: Provisional appointments for civil service positions for which no eligible list exists shall not exceed three (3) years. Temporary Provisional (TPV) Appointment Per CSC Rule 114, Article I, Sec. 114.5.10

Application Opening: November 7, 2024

Application Deadline: December 2, 2024

Compensation: $116,376 - $141,362 Annually

Classification Specification: https://careers.sf.gov/classifications/?classCode=2932&setId=COMMN

ListID:  TPV-2932-148567 RTF0148566-01089362

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional, and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

The SSI Case Management Social Work Specialist Supervisor oversees a team that includes social workers; and outreach worker(s) to assess CAAP clients to determine if they are eligible for Social Security Disability Benefits (SSI/SSDI). The team works closely with the Disability Consultation and Assessment Unit, physicians and psychologists, in determining the presence of medical and psychological disorders that are disabling. The team will assist clients that are assessed to meet SSA criteria to ensure that they qualify for these benefits. This will include, completing application materials, researching and collecting necessary medical records, reaching and collecting non-medical collateral information, submitting completed application materials to the SSA office, liaison with the SSA and DDS offices to ensure that they have received necessary information, and coordination to ensure the client is placed in payment status once a favorable decision on disability is rendered. The supervisor oversees the overall functioning of the unit. The supervisor ensures that assessments are of sufficient quality that accepted clients meet the criteria of disability, materials are completed, gathered and submitted within defined timelines, and that applications materials are comprehensive and well organized and are acceptable by SSA and DDS, In addition, the supervisor ensures that workloads are divided equitably among the staff members, the SSI case management staff work effectively with other HSA staff and with the staff of SSA, DDS, and other community partners, and comply with HSA administrative policies and procedures.

Essential Duties and Functions

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. In conjunction with the management team, provide ongoing oversight of the SSI Case Management program to ensure that it meets or exceeds project goals.
2. Supervise Senior Social Workers assigned to the SSI Case Management Team and Triage Primary Assessments.
3. Perform ongoing review quality control of case management activities.
4. Ensure that case managers' client assignments are equivalent and workloads are balanced.
5. Conduct ongoing quality reviews to ensure the accuracy of the findings.
6. Ensure that clients who are referred for case management are seen and assessed within established timelines.
7. Coordinate with DECU Clinicians to ensure clients referred to Case Management receive accurate assessments to determine whether clients are eligible for Social Security Benefits.
8. Coordinate with the physicians and psychologists, to ensure clients, who do not have current primary care or behavioral health providers, complete consultative exams with the staff of the Disability Evaluation and Consultation Unit.
9. Ensure that each application for Social Security are completed accurately and thoroughly and submitted within defined timelines.
10. Ensure that the case management staff develop and maintain strong working relationships with referral sources and other staff that work with the client include: PAES, CAAP Counseling Service, Triage, SSIP, Shelter Staff, and Staff of the HSA SRO Housing Program, SSA staff and analysts, and staff and analysts of DDS.
11. Coordinate and oversee outstations of Case Management Staff in CAAP Triage and PAES as well as in Homeless Shelters the DHS SRO Housing Subsidy Program.
12. Ensure case managers maintain accurate and up-to-date data entry in COSTS.

How to qualify

1. Experience:

Two (2) years of verifiable experience as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or Licensed Professional Clinical Counselor (LPCC); AND

2. License and Certification:

• Possession of a valid license as a Licensed Clinical Social Worker (LCSW), issued by the California Board of Behavioral Sciences (BBS); OR
• Possession of a valid license as a Licensed Marriage and Family Therapist (LMFT), issued by the California Board of Behavioral Sciences (BBS); OR
• Possession of a valid license as a Licensed Professional Clinical Counselor (LPCC), issued by the California Board of Behavioral Sciences (BBS).

**Please include/attach a copy of your valid California License as issued by the California Board of Behavioral Sciences to your application.

3. Special Condition

This position requires the following Special Condition:

1 year (12 months) of experience in the Health or Social Service field providing direct service to diverse populations.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification of Experience and/or Education

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, or disqualification or may lead to lower scores.

SELECTION PROCEDURES

The selection process will include an evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills, and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process.

Note: Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

What else should I know?

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit: https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carmen K. Lewis, by telephone at (415) 557-5241 or by email at carmen.lewis@sfgov.org.

 All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.