Career Opportunity

Curator II - Assistant Curator of Public Engagement (3542) – SFO – Museum (List ID # 156300)

Recruitment: RTF0156299-01086969

Published: May 06, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

• Application Opening: 5/6/25

• Application Deadline: Apply Immediately. Application filing will be open at least through 5/13/25, 5:00 PM (PST) and will close any time thereafter

• Compensation: $91,936 to $111,852 annually
• Recruitment ID: PEX-3542-156300

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on X and Facebook.

As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan.

Established in 1980 by the Airport Commission, SFO Museum’s mission is to delight, engage, and inspire a global audience with programming on a broad range of subjects; to collect, preserve, interpret, and share the history of commercial aviation; and to enrich the public experience at San Francisco International Airport. The Museum has been accredited by the American Alliance of Museums since 1999 and retains the distinction of being the only accredited museum in an airport. The Museum operates more than twenty-five sites throughout the Airport terminals, including fourteen galleries that exhibit a rotating schedule of art, history, photography, science, and cultural exhibitions. Among the sites is the San Francisco Airport Commission Aviation Library and Louis A. Turpen Aviation Museum, which houses a permanent collection of more than 150,000 objects related to the history of commercial aviation. For additional information about SFO Museum, please visit www.sfomuseum.org.

Appointment Type: Permanent Exempt, Category 14: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Role description

Working within the Museum’s administrative team, the 3542 Curator II-Assistant Curator of Public Engagement researches, writes content for, posts, and manages responses to the Museum’s social media feeds; maintains a cohesive social media strategy; oversees and responds to the Museum’s public-facing email account; enables and provides tours and post-security visits to art and exhibitions; and maintains records related to the Museum’s technology assets. The position reports to the Assistant Director of Museum Affairs. The position works with all levels of Museum and Airport staff, coordinates with various departments within the Airport, and has regular communication with outside individuals and organizations; has regular communication with the public at large; and provides technological support to all Museum staff and is responsible for the maintenance and upgrade of the Macintosh computers.

The essential functions of this position include:

1. Develop and execute interesting, informative, and original written and visual content for social media channels related to Museum exhibitions, collection, activities, and aviation history; create and maintain weekly and monthly content calendars.
2. Conduct research on objects within the aviation collection, key figures and dates within aviation history, and information related to the history of San Francisco International Airport.
3. Work closely and collaboratively with colleagues to discuss and review content ideas; participate in exhibition planning and development meetings.
4. Manage postings on social media channels including but not limited to: Facebook, Instagram, and X.
5. Monitor, measure, and continually update best practices by platform. Create and maintain written guides by platform; review and update annually. Identify new or existing platforms and/or means and methods of digital communication to effectively share and respond to internal and/or external Museum information.
6. Monitor and respond to inquiries from the public received through social media and/or public-facing email accounts; monitor and respond (if appropriate) to: social media posts by other museums, organizations, and people; key hashtags; influences; and Museum fans.
7. Coordinate and assist in leading tours for visitors behind the scenes and through security checkpoints. Assist in the coordination of M-badge use and visits.
8. Track the Museum's technology equipment (computers, monitors, laptops, etc.). Perform annual inventory reviews. Serve as Museum liaison with IT (Information Technology). Assist staff with routine upgrades and software installations; report upgrade and/or replacement needs to supervisor. Produce, maintain, and update policies and procedures for common hardware/software issues. Review and update existing guides annually.
9. Review and edit exhibition text, brochures, and blog posts.
10. Provide technology-related “how to” trainings as-needed to Museum staff.
11. Perform other duties as assigned.

How to qualify

1. Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in the fine arts, art history, decorative arts, design, history, library science, museum studies, natural history, science, technology, or other closely related disciplines. AND
2. Experience: Three (3) years of museum experience.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

1. Excellent written and verbal communication skills, including public speaking, and a background and/or knowledge of marketing, public relations, art history, museum-based education and/or museum operations.
2. Passion for, knowledge of, and experience with various social media platforms (X, Instagram, Facebook, Pinterest, etc.), social media analytics tools, and Google Analytics.
3. Ability to accurately and effectively represent SFO Museum as the broadcast voice of the organization over social media.
4. Proficient in Microsoft Office, Adobe Creative Suite, FilemakerPro, and Mac-based computer systems.
5. Ability to work collaboratively and efficiently within team and the organization, including excellent interpersonal skills and the ability to deal effectively and courteously with the public, lenders, donors, vendors, and Museum and Airport staff at all levels.
6. Excellent organizational skills and a concern for detail and accuracy with ability to multitask and perform a variety of tasks independently.

Nature of Work
May require extensive walking, standing, computer work requiring keyboarding and prolonged sitting and working off a flat screen monitor to perform job duties; ability to work effectively with managers, co-workers, contractors and other personnel; and ability to identify issues and problem solve.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Verification of Experience and/or Education

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures
The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

NOTE: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. 

Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Recruiter Information: If you have any questions regarding this recruitment or application process, please contact the Recruiter Vicky Lei at vicky.lei@flysfo.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.