Career Opportunity

Senior Parking Control Officer - SF Municipal Transportation Agency (8216) - (T00015)

Recruitment: REF4672Y

Published: March 01, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

This is a Class-Based SFMTA Test conducted in accordance with CSC Rule 410.

The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our Vision: Excellent transportation choices for San Francisco. 
Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system.

Application Opening: February 28, 2022
Application Closing: March 11, 2022
Compensation Range: $73,086 - $94,198
Recruitment ID: T00015 / REF4672Y

Role description

Under direction, supervises a group of Parking Control Officers assigned to the Parking Enforcement and Traffic section, engaged in parking enforcement, traffic control, parking citations and vehicle impound activities. 

Essential Duties include: planning, assigning and coordinating the activities of Parking Control Officers who enforce the provisions of the California Vehicle Code, and local transportation codes related to the movement of vehicular traffic, pedestrian traffic and parking rules and regulations; training subordinates in all aspects of the job including techniques of parking enforcement and intersection control, department policies, procedures and codes, prevention of employee illness, injury and accident; reviewing the work of subordinates and ensuring that work performance meets established standards; preparing performance evaluation reports; conducting staff meetings as necessary; providing information to public regarding departmental policies and procedures, vehicles codes and other applicable laws and ordinances; observing subordinates on a daily basis to determine that they meet departmental standards for job performance; citing illegally parked motor vehicles; assessing situations, at times multi-tasking and making sound decisions regarding emergencies, deployment and redeployment of staff, and public safety activities; and conducting employee injury and accident investigations and preparing necessary reports. Performs other related duties as required.  

Nature of Work: Requires incumbents to operate a motor vehicle, stand on hard surfaces for extended periods of time in the proximity of moving vehicles, in sometimes critical situations; full range of motion movements  to direct traffic (waist, shoulder, hand and leg movements); lift and carry up to fifty (50) pounds for an extended distance , write or keyboard repetitively; utilize computer applications, email and internet; wear contract designated uniform and equipment weighing approximately fifteen (15) pounds around one’s waist through a normal shift;  wear safety gear such as helmets when operating a three-wheeled motor vehicle; and interact courteously with members of the public under stressful situations.  Incumbents will be required to work shift, evening, night, weekend, holiday and mandatory overtime (including inverse seniority overtime). 

How to qualify

Education:  Possession of a High School Diploma, GED or California High School Proficiency Certificate 

Experience: Three (3) years field experience in vehicle parking code enforcement and traffic control which included extensive interaction with members of the public at a level equivalent to that of class 8214 Parking Control Officer with the City and County of San Francisco 

License: Possession of a valid Class C driver license (must possess a California Class C Driver license at the time of appointment); AND 

Possession a good driving record with none of the following occurrences within 2 years of the application filing date and through appointment. 

• No convictions of California State Vehicle Code 20001 (leaving the scene of an accident involving bodily injury or death) 

• No convictions of California State Vehicle 23103 through 23109 (reckless driving) 

• No convictions of California State Vehicle 23152 – 23153 (driving under the influence of alcohol or drugs). 

Substitution: Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university which must have included at least fifteen (15) semester units or twenty-two (22) quarter units in any of the following areas: Psychology, Sociology, Criminal Justice/Administration of Justice or other Behavioral Science may be used to substitute one (1) year of above work experience 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.  One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.)  Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Note: Must maintain a CLETS (California Law Enforcement Telecommunication System) certification throughout employment. 

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education  requirements, including verifying foreign education credits or degree equivalency can be found at: How to Verify Education Requirements | Department of Human Resources (sfdhr.org).  More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

Exam Process: After application  submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight - Qualifying): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is  designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the  required minimum qualifications. 

Written Multiple-Choice Examination (Weight: 100%): Candidates deemed eligible and admitted to the examination process will be administered a written multiple-choice test designed to measure knowledge, skills and abilities in job-related areas that may include but not be limited to: knowledge of customer relations; ability to read maps; and ability to read and comprehend written materials.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Director of Transportation or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Director of Transportation.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at Careers at City and County of San Francisco (smartrecruiters.com)] The terms of this announcement may be appealed under Civil Service Rule 410.4.  Such appeals must be submitted in writing to the San Francisco Municipal Transportation Agency ATTN: Human Resources Exams Unit, 1 S Van Ness Avenue, 6th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams 
• Right to Work
• Copies of Application Documents
• Diversity Statement
• SFMTA Employee Wellness Program

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst via email at: Anna.Kaminska@sfmta.com. 

How to Apply: Applications for City and County of San Francisco jobs are only accepted through an online process. Visit Careers at City and County of San Francisco (smartrecruiters.com) and begin the application process.  Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.