Career Opportunity

ASSISTANT DIRECTOR, EMPLOYMENT SERVICES (RECRUITMENT AND ASSESSMENT SERVICES) 0932

Recruitment: RTF0120082-01112636

Published: March 21, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening: March 21, 2022

Application Deadline: March 27, 2022

Compensation: $144,352 to $184,184 yearly

Recruitment ID: RTF0120082-01112636

The San Francisco Department of Human Resources (DHR) knows people are the City’s greatest asset. DHR’s mission is to use fair and equitable practices to hire, develop, support, and retain a highly-qualified workforce. DHR’s empowered and diverse employees deliver excellent services to the City and County of San Francisco (City) community through innovation, collaboration, and human-centered values. DHR’s work includes administering the City’s civil service system, ensuring payment of workers’ compensation benefits to injured employees, negotiating and administering labor agreements, ensuring equal employment opportunities for employees and applicants, recruiting talent, training and developing the City workforce, and much more.

Role description

Appointment Type: Permanent-Exempt (PEX) Appointment. Pursuant to the City & County of San Francisco Charter, Section 10.104.13. Any person occupying a position under exempt appointment shall not be subject to civil service selection, appointment and removal procedures. Exempt employees shall serve at the pleasure of the appointing officer.

The Employment Services Assistant Director – Recruitments and Assessment Services (RAS) for the Department of Human Resources is a key management position overseeing a variety of high profile personnel responsibilities related to the recruitment, examination, and assessment of City staff. This is an exciting opportunity for a well-qualified individual to join a diverse and dynamic team of professionals and technical staff dedicated to providing superior service throughout the organization.

The Employment Services Assistant Director is responsible for directing the work of two (2) broad core functions of the Department of Human Resources:

· Public Safety Team - responsible for developing and administering complex, state-of-th-art, legally defensible selection processes for the sworn ranks of the San Francisco Fire Department, San Francisco Police Department, and San Francisco Sheriff’s Office governed under Volumes I, II and III of the Civil Service Commission Rules. This process begins with comprehensive, detail-oriented job analyses through eligible list posting for 23 ranks across the three departments. The Team also works collaboratively with nationally renowned psychometric consultants when needed for the development and administration of these examinations; and

· Miscellaneous Exams - responsible for all Citywide examinations non-sworn job classes governed under Volume I of the Civil Service Commission Rules. This includes conducting comprehensive job analyses in order to create valid, job-related examination and selection processes for Citywide positions. The Exams Team trains and provides consultation services to City departments on best practices for developing examination and selection processes and utilizing the applicant tracking and examination administration systems.

Reporting directly to the Employment Services Director, the Assistant Director of Employment Services – (RAS) performs management level work in a wide variety of human resources disciplines, particularly recruitment and assessment.

Major duties of this position include:

The position oversees the city-wide civil service examination program, leads Civil Service reform projects and manages designated teams within the Recruitment and Assessment Services Unit.

Promoting an organizational culture of customer service and the highest standards of performance and mutual respect, the Assistant Director of Employment Services – (RAS) develops practices and programs designed to ensure an environment of continuous learning and improvement.

Working closely with a variety of divisions and departments, Assistant Director of Employment Services – (RAS) establishes strategic short-term and long-range plans to address city-wide staffing demands and meet the Department of Human Resources’ performance goals.

Act as an expert advisor to executive staff and department leadership on complex personnel problems.

Makes well-founded and actionable recommendations based on a sound understanding of policy and best practices.

Develop and propose policies, procedures, and best practices in the areas of responsibility.

Prepare effective written communications or oral presentations to explain complex issues in accessible terms.

Serve as or represent the DHR Employment Services Director in a variety of settings in the absence or unavailability of the Director.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

● Experience within a governmental agency managing professional-level Human Resources staff engaged in recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration, and human resources operations;

● Excellent oral communication and written skills, including presentations to senior management and/or governing bodies, and facilitation of large intradepartmental meetings;

● Experience at planning and presenting at an executive or senior management level including interfacing with all managerial levels;

● Experience in establishing and administering innovative and defensible practices to hire diverse, and highly talented individuals to into the City's workforce based on merit and EEO principles in conformance with applicable Federal, State and Local laws and regulations

● Outstanding analytical, strategic thinking to lead and implement data-driven human resources strategy, and translate it into achievable goals;

● Working knowledge of applicable local, state and federal laws and regulations which include San Francisco City Charter, Administrative codes, Civil Service Rules, Annual Salary Ordinance and Collective Bargaining Agreements affecting department operations.

How to qualify

Minimum Qualifications

This position requires the possession of a Bachelor’s degree, preferably with major course work in Human Resources, Business or Public Administration, or a related field.

and

Six (6) or more years of progressively responsible Human Resource experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration, or human resource operations including three (3) years supervising human resources professionals engaging in employee assessment activities.

Additional qualifying work experience may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year). An advanced degree such as an M.P.A., J.D., M.B.A., or M.S. in Industrial/Organization Psychology may substitute for one year of the required work experience.

Selection Procedures

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.

Final candidate(s) will be invited to take the Management Test Battery (MTB). The exam results will be for departmental informational purposes only.

What else should I know?

All your information will be kept confidential according to EEO guidelines.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.]

The terms of this announcement may be appealed under Civil Service Rule 310.3. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 7th business day following the issuance date of this announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and exam policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

· Information About the Hiring Process · Conviction History · Employee Benefits Overview · Equal Employment Opportunity · Disaster Service Worker · ADA Accommodation · Right to Work · Copies of Application Documents · Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

· Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses @sfgov.org and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Jen.Lo@sfgov.org and 415-551-8946

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.