Career Opportunity

Senior Personnel Clerk - HRS ELC - SFPUC (1204)

Recruitment: REF10153U

Published: April 25, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

• Application Opening: 04/25/2022
• Application Filing Deadline: 05/10/2022
• Annual Salary: $71,838 to $87,334 Annually
• Recruitment ID:  REF10153U (097469)

APPOINTMENT TYPE: Temporary Exempt (TEX): This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE? 

San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

About Human Resource Services (HRS)

How do we deliver over 180 million gallons and 129,000 kilowatts of clean and reliable water and energy every day to our communities? Not just through our infrastructure, but through our people. At the SFPUC, HRS has a seat at the table and leads the agency’s success by consistently driving a people-oriented focus through every level of business.

With our current workforce aging and upward of 50 percent vacancies within the next five years, our HRS team is growing and transforming to rise to the challenge. We are actively recruiting skilled workers across over 200 occupations with an emphasis on diversifying the workforce and focusing on engaging and retaining our workforce. We provide comprehensive HRS program and initiatives across the tactical-operational-strategic spectrum to create people-first culture.

In everything we do and strive to achieve, each HR team is guided by five strategic priorities.

Role description

Project: Employment Lifecycle Candidate/Employee Experience Projects

Under the direction of the Employment Lifecycle Manager, the 1204 Senior Personnel Clerk will be supporting the current 1241 Lead Employment Lifecycle Specialist with day-to-day implementation of SFPUC’s ongoing semi-automated on-boarding/off-boarding improvement process for new hires, current, and departing employees. 

The successful candidate must be available to work a regular work schedule of Monday through Friday, from 8:00 AM to 5:00 PM, to support San Francisco Public Utility Commission’s core business hours and unit needs. 

Special considerations during the COVID-19 pandemic: The SFPUC is committed to keeping all employees safe in the workplace and has taken many measures to ensure the safety of all employees. While policies and timelines are still being finalized, this role will mostly likely be able to telecommute for up to three days per week and report on site at least two days per week. The successful candidate will be required to meet all conditions of the SFPUC’s telecommuting policy for remote work and may be asked to temporarily utilize some personal computing equipment while working remotely.

The Sr. Personnel Clerk is responsible for following established procedures for managing the life cycle and personnel records of employment candidates and current employees.  A sample of the core functions and duties include, but are not limited, to the following:

• Creating candidate profiles and managing data transfers and position transitions in a variety of HRM systems focused on on-boarding, off-boarding, or other personnel transitions. 

• Manage the daily communication between HR, hiring division, and employment candidates through a variety of communication methods; e-mail, telephone, and in writing with the use of templates in MS Office (Word, Excel, PowerPoint & Outlook).
• Coordinate appointments for pre-employment screening and qualification criteria, collect documentation and job-related data from employment candidates. 
• Meet with HR partners, internal team representatives, and employment candidates to fulfill municipal, state, and federal employment requirements at the time of hire in a timely and accurate manner. 
• Maintain recruitment cycle data reporting, report and resolve data anomalies, and collaborate with key stakeholders to resolve employment records as needed. 
• Meet with new employees in person or in a virtual environment to collect required documentation, answer questions, and coordinate with other HR staff for employee orientation, position transitions, and off-boarding to include agency separation and retirement.
• Under direction, respond to requests for information through prescribed procedures pertaining to official employee personnel file and employment records.
• Responsible for ongoing administrative and personnel records updates via internal data position inventory system, eMerge, and internal onboarding applications. Responsible for manual and electronic records management and retention, including data updates and reconciliation and hiring tracking applications.
• The 1204 Senior Personnel Clerk will perform other duties as assigned. 

How can you succeed in this position?

The Employment Lifecycle Competency Model outlines the competencies that are needed for success as part of this team.

How to qualify

Two (2) years of verifiable experience maintaining personnel records and generating reports equivalent to the duties of City and County of San Francisco class 1202 Personnel Clerk.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

Experience performing Human Resources related tasks using Human Resources Management Systems (HRMS) including, but not limited to PeopleSoft, SmartRecruiters, and other related systems. 

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY  

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

•  Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Linda Muir, by email at LMuir@sfwater.org.

Terms of the Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.