Career Opportunity

ASSISTANT DIRECTOR: CHILD YOUTH AND FAMILY BUSINESS OFFICE

Recruitment: RTF0119416-01122049

Published: May 23, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening - Friday, February 11, 2022

**Interested applicants are encouraged to apply immediately as this job ad may close at any time but no sooner than February 25, 2022.**

This is a Position-Based Test conducted following Civil Service Rule 111A.The Department of Public Health is accepting applications for an Assistant Director, Children Youth and Families Business Office (0922 Manager I).

Compensation Range: $116,116 to $148,252 annually. For more details see comp and class.

DPH Statement of Equity, Diversity, and Inclusion:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through:

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with a heightened awareness of and responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves the quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse service population and workforce.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Role description

The San Francisco Department of Public Health, Behavioral Health Services, Children, Youth, & Families System of Care oversees a continuum of care (prevention/health promotion; outpatient; intensive; crisis; residential services) for children and youth (ages 0 -18 and up to 21) and their families. These services are delivered by a large network of both Civil Service and Contracted providers, and in close partnership with other City and County of San Francisco (CCSF) Departments providing services to children and youth.

Under direction of the 0933 Children, Youth and Families (CYF) Director, the 0922 Assistant Director position will serve as the Business Office Manager for the CYF System of Care. This position oversees the business office functions of our system, including policies and procedures, contracts, budget/fiscal, IT, compliance, facilities, and human resources, and will supervise the Clinical Operations Manager whose team provides quality assurance, technical assistance, and chart reviews across the CYF System of Care. This position will work closely with other related sections across Behavioral Health Services and the Department of Public Health to achieve these aims.

The San Francisco Department of Public Health Division of Behavioral Health Services is seeking mission-driven, passionate candidates with behavioral health expertise and lived experience with Black/African American, Latinx/a/o/e, LGBTQIA+, and other diverse and intersecting communities. We seek candidates committed to anti-racism, racial justice, and equity-centered practices and policies that impact and improve client and employee experiences.

ESSENTIAL DUTIES:
The 0922 Assistant Director, Children Youth and Families Business Office, performs the following essential job functions:

1. Manages CYF business office functions; manages programs, operational activities, or projects of assigned section or program area.
2. Assigns and monitors subordinates with job tasks and coaches to improve performance.
3. Contract and budget oversight, including a diverse portfolio of complex blended funds and work orders, civil service clinics, and community-based providers; coordinates budget preparation, monitors expenditures and financial reporting for assigned section.
4. Fosters collaboration and coordination among sub-units including various sections of behavioral health services such as IT/Electronic Health Records, billing/revenue optimization, compliance, quality management, BOCC, contracts, and Facilities/Operations; participates in the service delivery system coordination and planning, problem solving, and policy development of assigned modalit6ies of care within the system of care.
5. Communicates regularly with management regarding CYF system of care activities and coordinates efforts with other City departments in addressing the needs of the City and County of San Francisco; coordinates with other managers to meld operations into an orchestrated delivery system to accommodate City-wide needs and ensure that limited resources are deployed to benefit the needs of children, youth and families and the City’s risk is shared amongst providers.
6. Provides consultation and technical assistance to community groups and contracted providers.
7. Assists with the development of protocols, policies, procedures, and other assignments related to the development and coordination of CYF infrastructure needs.
8. Oversees the Clinical Operations Team and provides guidance on quality assurance, technical assistance, and chart reviews across the system of care.

The Assistant Director, Children Youth and Families Business Office (0922 Manager I) performs other duties as assigned or required.

How to qualify

Minimum Qualifications:

1.       Possession of a bachelor’s degree from an accredited college or university;

AND

2.       Five (5) years of experience managing behavioral health programs.

Education substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Experience substitution: A master’s degree in social work, marriage and family counseling, psychology, public health, public administration or a closely related field may be substituted for one (1) year of the required experience.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

Desired Qualifications:
The stated desirable qualifications listed below may be used to identify job finalists at the end of the selection process after candidates are referred for selection:

• Current clinical licensure in the State of California in one of the following disciplines: LCSW, LCPP, LCMT, or Licensed Psychologist
• Masters level education in Social Work, Marriage and Family Counseling, Psychology, Public Health, Public Administration, or a closely related field
• Two (2) or more years supervising professional and clinical staff in a behavioral health setting

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of Education

Verification of Experience

SELECTION PROCEDURES

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying): Applicants will be required to complete a Minimum Qualification Supplemental Questionnaire by email after your submit your application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information identifying their education, experience, and training. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supervisory Test Battery (Weight: 40%): Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Supervisory Test (and a suggested reading list) please visit Supervisory Test Battery Info. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Supervisory Test Battery to continue in the selection process. This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review. Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Retesting is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.  

Supplemental Questionnaire Exam (Weight: 60%) Candidates who achieve a passing score on the Supervisory Test Battery (STB) will be emailed a Supplemental Questionnaire (SQ) that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: Knowledge of principles, practices and techniques of program planning, development and evaluation as applied to behavioral health treatment in a multicultural setting with children, youth and their families; knowledge of budget and contract development and oversight, technical skills such as program evaluation theory and design methodology, qualitative and quantitative data analytic skills, and quality improvement models and tools, skill managing programs, and ability to effectively supervise. The SQ will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the SQ in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated. Responses cannot be changed once submitted. Candidates will be evaluated based on their SQ responses. Candidates must achieve a passing score on the SQ in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. A passing score must be achieved on each of the above-described exams in order to be included on the confidential eligible list. After the confidential eligible list is adopted the department may administer additional selection procedures to make a final hiring decision.  

Eligible List/Score Report: 
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Program Director. 

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

What else should I know?

All your information will be kept confidential according to EEO guidelines.

Exam Type: Combined Promotive and Entrance (CPE)

Confidentiality: All personal information will be kept confidential according to EEO guidelines.

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform this job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment. Note on  

Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. 

The City and County of San Francisco is an equal opportunity employer. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Other useful information:

• Conviction History
• Benefits Overview
• Disaster Service Workers
• General Information concerning City and County of San Francisco Employment Policies and Procedures
• Information on requesting a reasonable ADA Accommodation
• Veteran's Preference
• Seniority Credit in Promotional Exams
• Copies of Application Documents\
• Right to Work

Exam Analyst
Beata Chapman
beata.chapman@sfdph.org
415-544-2912
/01122049

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.