Career Opportunity

Recruiter - People, Performance & Development - SFO (1250)

Recruitment: REF30032R

Published: August 02, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Appointment Type:  Temporary Exempt, Category 18:  This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.  The duration of the appointment shall not exceed 36 months.

Specific information regarding this recruitment process are listed below:

• Application Opening:  Wednesday, August 2, 2023
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Wednesday, August 16, 2023.
• Compensation Range:  $118,534 - $144,046 Annually
• Working Hours: 8:00 am – 5:00 pm; a hybrid work schedule may be available. The position may need to work nights, weekends, and holidays for recruiting events.

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

Role description

At SFO, our people are the most important resource. We're looking for a highly skilled Recruiter to join our team and help us find the right people for the right roles. The ideal candidate will have experience in recruitment or human resources and deep knowledge of the screening, interviewing, and hiring processes. We're seeking someone passionate about discovering untapped talent, fueling our growth, and helping people develop successful careers.

In this role, you will expand outreach efforts to cast a wider net and attract diverse, qualified applicants for jobs in hard-to-fill, specialized, technical, and managerial positions. Under general direction, the Recruiter develops recruitment strategies for a division or large work section, including employer branding, networking, marketing campaigns, and developing partnerships. This position will coordinate, direct, and conduct recruitment activities to support SFO’s Diversity

You are excited about this position because you will:

• Work closely with managers to comprehensively understand SFO's hiring needs for every role and meet competitive hiring goals and expectations.
• Manage the recruiting and outreach strategies for various open roles, helping managers find, hire, and retain quality candidates.
• Build and maintain a pipeline of qualified and diverse candidates through social platforms, direct calls, and in-person to source a passive applicant pool.
• Foster high-touch relationships using a database of candidates to choose from when positions open.
• Partner with Talent Acquisition and Talent Mobility teams to develop recruitment plans, expanding diversity in our qualified applicant pools and implementing innovative recruitment strategies.
• Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post job descriptions and announcements.
• Develop and review recruitment plans and job announcements, make presentations, screen resumes, interview applicants, and make hiring recommendations.
• Coordinate with the Talent Acquisition team on the candidate experience and act as a candidate advocate.
• Identify, develop, and utilize cost-effective recruitment tools, including brochures, videos, online advertising, networking events, and speaking engagements; create printed and online materials to promote SFO as an Employer of Choice.
• Attend job fairs, conferences, tradeshows, schools, networking events, and resource centers associated with recruiting efforts; host career information sessions; create relevant recruitment materials (e.g., fliers, FAQs, slide shows, surveys, etc.).
• Build and foster relationships with external professional agencies, schools, and associations to source talent; maintain recruitment resource database of local, state, and nationwide industry and professional minority associations, colleges and universities, and professional publications.
• Develop, maintain, and analyze recruitment activity data and summarize results, trends, and opportunities through written reports; assess the effectiveness of strategies; document recruitment efforts and progress; prepare recruitment status reports and provide ad hoc reports when requested.
• Maintain discretion and confidentiality and perform other duties as assigned.

How to qualify

Education:

Possession of a baccalaureate degree from an accredited college or university.

Experience:

Two (2) years of verifiable professional-level experience in recruitment.

Substitution:

Additional qualifying work experience as a professional personnel analyst may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

What you'll possess:

• Experience hiring within a merit system, civil service system, or government agency.
• Proficiency in analyzing data to determine recruitment success.
• Experience developing marketing materials and content for diversity outreach.
• Strong attention to detail and ability to multi-task.
• Excellent written and oral communication skills with the ability to draft advertisements promoting employer branding and the ability to communicate with diplomacy.
• Advanced proficiency in using job boards and social media platforms to promote jobs and engage prospective candidates.
• Ability to create and deliver presentations to a large, diverse population.
• Ability to work independently, prioritize and organize multiple assignments and projects, and adjust effectively to changing priorities in a dynamic and fast-paced environment.
• Strong and positive customer service and support experience within a highly visible office, including phone, written, and personal contact.
• Advanced knowledge and proficiency with all Microsoft Office products.
• Excellent organizational skills, including project coordination, demonstrating the ability to manage time and workload effectively.

Any of the stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements.

Please review the articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for further information.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

What else should I know?

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. 

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process. 

• Select the “Apply Now" button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Recruitment Analyst Information:  If you have any questions regarding this recruitment or application process, please contact the recruitment analyst, Charlene Cun at charlene.cun@flysfo.com. 

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.