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Career Opportunity

Senior Clerk (1406) - City College of San Francisco, Human Resources

Recruitment: RTF0138516-01136264

Published: August 16, 2023

Contact:

Edward Tang - ehgtang@ccsf.edu

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Department: SF Community College District
Job class: 1406-Senior Clerk
Pay range: See job ad text below
Role type: Permanent Exempt What does this mean?
Hours: Full-time
 

About:

City College of San Francisco (CCSF) is a public, two-year community college accredited by the Accrediting Commission for Community & Junior Colleges of the Western Association of Schools and Colleges. Since its founding in 1932, City College has evolved into a multicultural, multi-campus community college that is one of the largest in the country. CCSF offers courses in more than 50 academic programs and over 100 occupational disciplines. There is a full range of credit courses leading to the Associate Arts and Science degrees, most of which meet the general education requirements for transfer to a four-year colleges and universities. For more information on City College of San Francisco, please visit: https://www.ccsf.edu.

Department: Human Resources

Location: City College of San Francisco, Ocean Campus

Appointment Type: One (1) permanent-exempt (PEX), full-time, full-year position (260 Days). This position is excluded from the Charter for the competitive civil service examination process and shall serve at the discretion of the Appointing Officer.

Application Deadline: 08/30/2023

Salary: $30.4750 - $36.6199 hourly;

             $63,388 - $76,169 annually

Role description

Under general supervision, the 1406 Senior Clerk for the Human Resources Department will perform difficult, responsible and specialized clerical work, may assign clerical and office work to subordinate office personnel and perform related duties as required. Essential functions include: interpreting, enforcing and carrying out existing methods and procedures relative to office operations; making regular contacts with other departmental personnel and providing information; explaining and interpreting existing laws, regulations and administrative policies to the general public in connection with office activities; gathering, preparing and maintaining a wide variety of records, reports and documents relative to office operations; and calculating basic mathematical computations in connection with the preparation of various reports.

Essential functions of the 1406 Senior Clerk include but are not limited to:

  1. Codes and indexes documents, records and correspondence. Methods may include color code, terminal digit, numerical, alphabetical and/or chronological order to ensure proper filing and ready access of data.
  2. Disseminates information and answers inquiries by communicating with the public, departmental personnel and other departments.
  3. Explains and interprets existing laws, regulations and administrative policies governing the activities of Human Resources department to District staff and the general public.
  4. Checks and reviews a variety of documents for completeness and accuracy, and performs data entry and updates of confidential records.
  5. Assists with processing Human Resources-related documents according to established ordinances, rules, and regulations; preparing and maintaining confidential records and files; maintaining electronic records; compiling data for personnel records and reports.
  6. Maintains departmental tracking binders and responds to inquiries regarding Human Resources services.
  7. Assists with maintaining employee leaves tracking process.
  8. Prepares and maintains a variety of reports in which judgment may be exercised.
  9. Makes mathematical computations using addition, subtraction, multiplication and division of whole numbers, decimals and fractions.
  10. Exercises sound judgment and utilizes knowledge of applicable laws, regulations and procedures in solving daily clerical and office problems.
  11. Receives a variety of telephone and in-person calls and routes such calls and individuals to proper places.
  12. Operates office equipment, including calculators, photocopying equipment, adding machines, computer terminals, microfiche viewers, fax machines and postage meters.
  13. Processes mail: opens, time stamps, sorts and distributes the incoming mail; stuff sand seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail.
  14. Assists various units in department with variety of projects.
  15. Performs related duties as required.

How to qualify

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience: Two (2) years of clerical experience included preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

Substitution: Any one of the following may substitute for six (6) months of the required experience

  • Completion of a clerical training program (240 hours); OR
  • 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
  • Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

Desirable Qualifications:

  1. Familiarity working in an educational institutional environment.
  2. Ability to relate well with a diverse group of people.
  3. Meticulous in work details.
  4. Excellent interpersonal skills, oral/written communication skills.
  5. Customer services skills.
  6. Ability to handle multiple tasks and sensitive data.

APPLICATION PROCEDURES

To be considered for this position, the following materials MUST be submitted by the filing deadline. Substitutions of the required documents are not permitted. To upload these items, please attach using the "Additional Attachments" function within the application process. Applications filed without the required documents will be rejected.

  • Cover letter expressing your interest in the position, specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement.
  • Current Resume
  • Copy of all relevant transcripts and certificates if applicable.

Verification of Education: Verification of qualifying education must include copies of transcripts, diplomas or certificates posting your degree(s) and Major(s). If verification cannot be obtained, the applicant must submit a signed statement with the application explaining why such verification cannot be obtained.

Requests for waiver will be considered on a case-by-case basis. Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed. Please contact the CCSF Human Resources Department at (415) 452-7660 for evaluation sources. Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application.

Verification of Experience: Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer’s letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.

Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver requests will be considered on an case-by-case basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

Selection Procedure/Conditions of Employment

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants’ qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad. 

Medical Examination: Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

Benefits: New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

ADA Statement: Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/EEO/ADA Compliance Officer at 415/452-5053 to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

EEO Statement: It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Title 5/EEO/ADA Compliance Officer at (415) 452-5053.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

New Hires: As approved by the governing Board of the San Francisco Community College District, beginning October 1, 2021, City College of San Francisco requires that new and current employees, students, and business partners participate in the COVID Safety Campaign. All parties entering CCSF facilities must demonstrate proof of COVID vaccination in compliance with current CDC and SFDPH guidelines. New hires must submit documentation for verification to the Human Resources Department.

Additional Information:

Contact: ehgtang@ccsf.edu

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.