To ensure all individuals have an equal opportunity throughout the hiring process, the City and County of San Francisco offers reasonable accommodations to applicants in need. Examples of accommodations include having assessment questions read aloud, taking an assessment in your preferred language, completing a computer-based assessment on paper, etc.
But are not limited to
Have assessment questions read aloud.
Take a computer-based-assessment on paper in a secure facility.
Request to take the assessment in a language that you are comfortable with.
Each request is considered individually to ensure that accommodations provide the most equitable assessment experience possible. The steps outlined below are a guide for requesting an accommodation, however each recruitment and applicant is unique:
An important identifier is the recruitment ID for the position that you applied for. The recruitment ID, or REF ID, is located at the top of all City job advertisements and will begin with either "REF" or "RTF". Be sure to make note of this ID, as it will be useful throughout the process.
Relatedly, all City job advertisements contain the contact information for the analyst overseeing the hiring process for that specific position. Please make note of their name and email address, which can be found at the top of the page.
If you have trouble finding the analyst's contact information, reach out to the Employment Information Center for assistance. In your correspondence, please include the position's recruitment ID, or REF ID, which can found on the job advertisement.
Using the contact information found on the job advertisement or provided to you by the Employment Information Center, reach out to the analyst. In your correspondence, please be sure to specify accommodations you are requesting. The analyst will work with you to identify possible options and make the necessary arrangements.
In certain cases, you may be required to complete a form to officially request an accommodation. Any information you provide will be kept in the strictest confidence and is not subject to release. If you are required to complete a form, the analyst will guide you through the process.
If you were not granted the accommodations you need, or you believe that you were discriminated against in the hiring process, you have the right to file a complaint with the Department of Human Resources' Equal Employment Opportunity Division.