1402-Junior Clerk

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: Junior Clerk

Job Code: 1402

DEFINITION

Under immediate supervision, the 1402 Junior Clerk performs basic clerical, general office work. This is the entry-level position in the Clerk Series.

DISTINGUISHING FEATURES

Class 1402 Junior Clerk is distinguished from class 1404 Clerk in that the former performs basic clerical tasks, and the latter performs general clerical work of ordinary difficulty.

SUPERVISION EXERCISED

None

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Maintains routine office records by transferring data, calculating totals, compiling summaries, making routine entries and proofreading documents.

2. Indexes, inserts and extracts materials from established numerical or alphabetical files; prepares new file folders in accordance with specific instructions.

3. Opens, time-stamps and sorts mail.

4. Delivers mail, packages, messages, documents, inter-departmental memoranda and other materials and supplies to various offices; delivers mail to post office, registers mail and returns receipt to originating department when requested.

5. Maintains basic inventory records of office supplies and equipment; takes inventories as necessary.

6. Checks accuracy of basic computations; may receive small amounts of money and issue receipts.

7. Processes copying of printed material.

8. Operates basic office equipment and machinery, such as photocopiers and fax machines; maintains and cleans equipment.

9. Enters routine information into computer database.

10. Answers phones to obtain or provide routine information to the public, transfer calls, and take messages.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: standard alphabetical, numerical, and chronological filing systems.

Ability and Skill to: efficiently and accurately file, retrieve, code and index a wide variety of documents; record information in a neat, legible and accurate manner; follow written directions; make basic computations in addition, subtraction, multiplication and division; effectively communicate and understand basic concepts, policies and procedures both to and from departmental representatives and the general public; proficiently read and review a variety of documents and forms for completeness and accuracy; exercise tact and maintain poise in resolving disputes and differences arising with the public and other personnel; use a personal computer in a network environment to enter and update data and create documents.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience:

Six (6) months of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

License and Certification:

Substitution:

Any one of the following may substitute for the required experience:

Completion of 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR

Completion of a clerical training program (240 hours); OR

Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

SUPPLEMENTAL INFORMATION

PROMOTIVE LINES

To: 1404 Clerk

ORIGINATION DATE: 01/12/1961

AMENDED DATE: 07/23/1999; 09/29/00; 12/04/09; 08/13/18

REASON FOR AMENDMENT To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S): COMMN SFMTA SFCCD SFUSD

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation