2533-Emergency Medical Services Agency Specialist

Job description

CITY & COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

TITLE: EMERGENCY MEDICAL SERVICES AGENCY SPECIALIST

JOB CODE: 2533

DEFINITION

Under general direction, oversees, plans, and monitors Emergency Medical Services (EMS) System programs, trainings, standards and policies to ensure compliance with state regulations and the City and County of San Francisco protocols and guidelines related to EMS Systems; and is responsible for assisting in the implementation of EMS System programs.

DISTINGUISHING FEATURES

SUPERVISION EXERCISED

May supervise subordinate staff.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Develops, designs, coordinates, implements, analyzes and monitors standards, protocols, policies and services for the EMS System, and functions as key liaison concerning standards and policies for prehospital service providers, first responders, hospitals, including the base hospital, and communications agencies within the Emergency Medical System in the City and County of San Francisco.

2. Coordinates and monitors the EMS System, including studies and audits; investigates and responds to complaints of emergency medical care standards.

3. Reviews and approves local training programs within established legislated standards; co-ordinates education and training programs, conferences, paramedic peer reviews, and ride alongs and preceptor programs; creates instructional content, exercises and activities for EMS partners to implement changes in policies and procedures; and sets criteria for performance and assessment.

4. Coordinates the certification and local accreditation processes of prehospital personnel and assists the Medical Director in the certificate review process.

5. Develops and disseminates information about the EMS agency newsletter and events calendar; assists in special projects such as public awareness campaigns; coordinates and reviews medical plans for special events and participates in multi-agency coordination planning.

6. Coordinates medical disaster planning, supply and equipment standards, and the inspection and procurement processes.

7. Coordinates the ambulance permitting and inspection processes.

8. Participates in field deployments to emergency operations centers, command posts, or related environments to respond to emergencies, perform audits, and participate in pre-planned events.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Current EMT, paramedic, nursing, or physician assistant techniques in either the field or hospital setting; emergency medical services systems, pertinent laws, rules and regulations; project management and quality improvement process; computers and health care evaluation techniques.

Ability or Skill to: Assess and resolve problems in a complex, interdisciplinary setting; accurately extract, analyze, compile and interpret clinical and other information; prepare clear concise narratives, statistical and graphic reports; deal tactfully and effectively, using discretion and sound judgement with a variety of staff; direct subordinates in the performance of duties; communicate effectively both verbally and in, writing.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience:

Three (3) years of field or clinical experience as an Emergency Medical Technician-Paramedic (EMT-P), Registered Nurse, or Physician Assistant; OR

Four (4) years of field or clinical experience as an Emergency Medical Technician (EMT).

License and Certification:

Possession of a current, valid license or certificate as a Registered Nurse, Emergency Medical Technician-Paramedic (EMT-P), Emergency Medical Technician (EMT), or Physician Assistant in the State of California.

Possession and maintenance of a valid California Driver�s License.

Substitution:

SUPPLEMENTAL INFORMATION

PROMOTIVE LINES

ORIGINATION DATE: 01/22/1990

AMENDED DATE: 10/20/17; 1/2/25

REASON FOR AMENDMENT: To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S): COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation