2982-Rent Board Supervisor

Job description

SAN FRANCISCO CIVIL SERVICE COMMISSION

TITLE: RENT BOARD SUPERVISOR

JOB CODE: 2982

DEFINITION

Under general direction supervises subordinate staff in the processing of petitions and reports concerning rental housing management, housing stability, and evictions. Acts for the Executive Director and Deputy Director in their absence: represents the Rent Arbitration Board before boards, commissions and the public; and performs related duties as required.

DISTINGUISHING FEATURES

Incumbents in this classification supervise the public information unit and assist in the overall administration and operation of the Rent Arbitration Board. This class reports to the Deputy Di-rector and Executive Director for administrative and policy direction. The Rent Board Supervi-sor implements and oversees the efficient functioning of the rent and eviction units. This class is distinguished from the class of Rent Board Specialist in that employees in this class have significant supervisory responsibility, serve an advisory role in housing and rent control mat-ters, and participate in the Rent Board�s management team.

SUPERVISION EXERCISED

Supervises clerical staff, paraprofessional and professional staff.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Plans, schedules, assigns and supervises the work of staff engaged in rent and eviction procedures: recruits, selects, trains, and evaluates the performance of assigned personnel.

2. Provides oversight of pertinent data and statistical information: synthesizes and prepares numerical summaries and narrative reports. Oversees petition review processes for con-sistency, applicability, completeness, accuracy, and preparedness to proceed to hear-ing. Reviews staff correspondence, leases, photographic evidence, notices of violation, fi-nancial records including proofs of cost and proofs of payment, permits, eviction notices, and other relevant materials.

3. Identifies management and administrative problems and implements effective procedures. Designs appropriate forms; researches and analyzes applicable state and local laws; en-sures conformity and effectiveness of existing procedures with mandated Rent Board re-sponsibilities. Provides factual and procedural information on escalated matters regarding Rent Board petitions and filings, the Rent Ordinance, Rules and Regulations and related housing law.

4. Develops and coordinates an effective public outreach program to disseminate information regarding Rent Board areas of jurisdiction; acts as liaison to public and private organiza-tions and agencies; maintains media contacts; represents the Board at community events, meetings and legislative hearings.

5. Confers with Rent Board staff, landlord and tenant organizations. city department heads or their representatives and legal agencies concerning all types of housing and rent control matters.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Comprehensive knowledge of: statutes, ordinances, charter and other legal pro-visions relating to landlord-tenant law: the principles of organization and management; public relations; social and economic conditions of the city as they pertain to housing; the San Fran-cisco Residential Stabilization and Arbitration Ordinances and Rules and Regulations.

Ability or Skill to: plan, organize and direct the work of subordinates; collect data and prepare statistical and narrative report; resolve conflicts; implement training programs; analyze situations and adopt an effective course of action; speak and write effectively.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

A bachelor's degree from an accredited four (4) year college or university with major course work in public administration, political science, business administration, law or economics; AND

Experience:

Two years of progressively responsible experience in government, non-profit agency or com-munity organizational work involving the application of laws and ordinances relating, to regulatory functions, planning, real estate, or rent control: or an equivalent combination of training and experience.

License and Certification:

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis, up to a maximum of two (2) years. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year; OR

Possession of a master's degree from an accredited college or university in public policy, planning, public administration, or business administration; or possession of a law degree or closely related field may be substituted for the required two (2) years of work experience.

SUPPLEMENTAL INFORMATION

PROMOTIVE LINES

ORIGINATION DATE: 09/17/1984

AMENDED DATE: 08/17/12; 01/07/22

REASON FOR AMENDMENT:

To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S):

COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation