8603-Emergency Services Coordinator III

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: EMERGENCY SERVICES COORDINATOR III

Job Code: 8603

INTRODUCTION

Under direction, performs and coordinates difficult and responsible disaster and emergency planning work in the areas of homeland security and emergency services citywide. Emergency Services Coordinator III's coordinate complex projects and may supervise the work of emergency services staff assigned to work on a specific project.

Responsible for coordination, development and promotion of emergency service operations, plans, exercises, and processes within a comprehensive emergency management program and responding to local disasters and emergencies.

DISTINGUISHING FEATURES

The Emergency Services Coordinator III is the advanced journey-level in the professional Emergency Services Coordinator series. This class is distinguished from the Emergency Services Coordinator II by the responsibility for coordinating a major program or project. It is further distinguished from the Emergency Services Coordinator IV in that the latter class plans and oversees the activities of a unit or regularly supervises a major program or project. At this level, decisions are typically made which require application of analytical problem-solving abilities and involve deviations from process, technology and resources. This class requires frequent interpretation of policies, procedures and guidelines. Work may require the development of recommendations consistent with directives, policies and regulations. This class has regular contact with higher-level positions, internal or external, for the purpose of solving problems involving some confidentiality, sensitivity or conflict, which require interpretation and application of policy.

SUPERVISION EXERCISED

May supervise the work of professional, technical and administrative support emergency services staff or functions as a lead worker or project manager.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Develops and coordinates the creation and implementation of emergency and disaster plans, policies and procedures for individual departments.

2. Plans, coordinates, develops and promotes emergency service policies, operations, plans and processes related to exercise design and execution.

3. Coordinates and supports the activities of emergency and disaster planning coordinators in other City departments, state, federal and non-governmental partners; assists in the development and implementation of emergency and disaster exercise plans for individual City departments by reviewing and evaluating plans, policies and procedures developed by departments and providing consultation and guidance for necessary changes or improvements.

4. Researches and analyzes best practices in the field of disaster and emergency planning; assesses and analyzes opportunities for improvement, makes recommendations for the implementation of improvements.

5. Assists in developing and implements citywide disaster and emergency planning policies and procedures.

6. Prepares important technical records, plans, and reports to document processes and provide information to management.

7. Coordinates and presents Emergency Operations Center training for City employees and emergency responders, public safety agencies, community groups, business organizations and the public.

8. Provides disaster and emergency planning, exercise planning and recovery information, consultation, and advice to representatives of government, public safety agencies, community groups, business organizations and the public.

9. Responds to local disasters and emergencies, performing duties as assigned during an emergency in which the Department of Emergency Management is involved, including working in the Emergency Operations Center during activations.

10. Coordinates services at large events to ensure efficient and effective management of the City's response at planned events.

11. May supervise the work of Emergency Services staff, lead working groups, and/or coordinate the work of staff on specific projects or programs.

12. Performs related duties and responsibilities as assigned.

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

Knowledge of: principles, practices, purposes, scopes and techniques of various phases of disaster planning and plan writing; statistical and research methods and the sources of information and data related to disaster planning;

Ability to: collect, analyze and interpret data pertaining to emergency planning; prioritize, plan, assign, and coordinate work assignments and projects; maximize and maintain positive and productive working environment; speak in a clear, concise, organized and relevant manner so that listeners can understand information conveyed; communicate courteously, verbally persuade, elicit feedback and listen to others; prepare written communications including correspondence, instructional memos, and technical reports in a clear, concise, effective, and well-organized manner; deal tactfully and effectively with the general public, governmental officials, professional and technical persons and employees; and use a computer to research, extract and process information and prepare correspondence, written reports, and other documents.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education/Training:

Possession of a baccalaureate degree from an accredited college or university; AND

Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, IS 200.b or ICS 200, and IS 700/800.

Experience:

Four (4) years of experience in emergency/disaster planning and management or a closely related field.

Substitution:

Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for up to two (2) years of the required experience.

Possession of a master's degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for up to three (3) years of the required experience.

Additional experience in emergency/disaster planning and management, as described above, may substitute for the required degree on a year- for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

LICENSE AND CERTIFICATION

Possession and maintenance of a valid California driver's license.

SUPPLEMENTAL INFORMATION

Required to carry a pager and serve as the on call Duty Officer and Emergency Operation Center staff member on a rotational basis; and work weekends, evenings, shifts, and holidays, as assigned.

PROMOTIVE LINES

To: 8604 Emergency Services Coordinator IV

From: 8602 Emergency Services Coordinator II

ORIGINATION DATE: May 21, 2012

BUSINESS UNIT(S): COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation