Our goal is to make your application experience as smooth as possible, but we understand that you may need assistance throughout the process. Below are several options to get in touch with us:
At the top of each job advertisement is the contact information of the human resources analyst overseeing the hiring position of the job in question. We recommend reaching out to the analyst to answer any questions relating to the job and/or application process. Please keep in mind that analysts may not be able to provide detailed technical support, and to ensure the hiring process remains fair, may not be able to provide you with answers to all of your questions.
If you are unable to reach out to the human resources analyst, we recommend that you contact the Department of Human Resources' Employment Information Center for information relating to the job and/or application process. Please be aware that, the information center's ability to provide technical support is limited.
For our application system the City contracts with SmartRecruiters. If you are experiencing a technical issue, like submitting or loading your application, we invite you to browse our common issues knowledge article and/or contact SmartRecruiters' help desk using the information below.