CITY AND COUNTY OF SAN FRANCISCO
DEPARTMENT OF HUMAN RESOURCES
JOB CODE TITLE: MANAGER I JOB CODE: 0922
Business Unit: COMMN
Definition:
Under administrative direction, incumbents in this class provide mid-level management functions in an operating department with responsibility for a section, program or defined functional area and may assume responsibility for one or more section(s) or operational area(s) or operationally-related services.
Incumbents in these positions make decisions which impact the daily operations and implementation of established procedures and policies of the related units/sections and solve problems requiring analyses of issues that may result in deviations from routine processes, new technology and/or additional resources. These Managers typically contact and/or establish working relationships with others at similar levels within the organization and coordinate budget preparation, monitoring of expenditures and financial reporting for the assigned section; and perform related duties as required.
Distinguishing Features:
Distinctions between class levels in the management series are based on the program's complexity, sensitivity and/or size, organizational impact, the nature and number of functions/programs managed, decision-making responsibility, level of supervision exercised, nature of positions supervised, and the nature and scope of duties assumed such as hand-on work versus planning and policy development activities.
Incumbents in this class assume responsibility for multiple sections providing complex, related functions or services. Inappropriate decisions at this level would impact the economic vitality, health, or welfare of a segment of the City's population.
Incumbents make decisions which require discretion in applying general goal and policy statements and in resolving organizational and service delivery problems. At this level, inappropriate decisions may compromise the effective functioning of the section and result in a negative impact on the health or welfare of a segment of the City's population. Managers in this class typically manage supervisors of clerical, maintenance and/or technical employees.
Manager I is distinguished from the Manager II class by the latter's responsibility for one or more large section(s) or functional areas, Manager I is further distinguished from Manager II by the latter's responsibility for providing complex, diverse programs or services.
Supervision Exercised:
Managers in this class typically manage supervisors of clerical, maintenance and/or technical employees.
Examples of Important and Essential Duties:
1. Manages programs, operational activities, or projects of assigned section or program area; supervises, trains and evaluates the activities of personnel and/or coordinates and monitors the work of consultants and contractors working for the department; works with other managers and staff to evaluate and implement goals, responsibilities, policies and procedures of the division.
2. Monitors the work of and coaches subordinates to improve performance.
3. Evaluates procedures, identifies and analyzes problems and issues and may implement and document new procedures of the assigned section/program.
4. Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.
5. Coordinates budget preparation, monitors expenditures and financial reporting for assigned section; prepares reports, memoranda, and correspondence; and maintains statistical records. Implements and closely monitors budget expenditures; provides executive management with an early warning and practical options to potential cost overruns.
6. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.
7. Assists in developing and implementing operational policies to ensure the efficient operation of section or program.
Job Related and Essential Qualifications:
Knowledge of: management and administrative techniques applicable to operations in the area assigned; State and Federal regulations appropriate to unit; budget development and administration; and personnel administration.
Ability to: manage, administer and/or coordinate a complex operational section; plan, coordinate and direct work of subordinates and consultants/contractors; analyze and report upon operating conditions and problems; recommend appropriate solutions; deal tactfully and effectively with personnel at all levels and the general public; conduct analysis of operations and development plans as required; prepare and present comprehensive reports.
Special Requirements:
Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
Effective Date: 6/19/01
Retitled & Amended Date: 6/7/02
Reason for Amendment: To reflect the tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this class.