0923-Manager II

Manager II

Job classification

Current compensation plan

Effective: Jul 01, 2024

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

JOB CODE TITLE: MANAGER I JOB CODE: 0923

Business Unit: COMMN

Definition:

Under administrative direction, incumbents in this class provide mid-level management functions in an operating department with responsibility for a section, program or defined functional area and may assume responsibility for one or more section(s) or operational area(s) or operationally-related services.

Incumbents in these positions make decisions which impact the daily operations and implementation of established procedures and policies of the related units/sections and solve problems requiring analyses of issues that may result in deviations from routine processes, new technology and/or additional resources. These Managers typically contact and/or establish working relationships with others at similar levels within the organization and coordinate budget preparation, monitoring of expenditures and financial reporting for the assigned section.

Distinguishing Features:

Distinctions between class levels in the management series are based on the program's complexity, sensitivity and/or size, organizational impact, the nature and number of functions/programs managed, decision-making responsibility, level of supervision exercised, nature of positions supervised, and the nature and scope of duties assumed such as hand-on work versus planning and policy development activities.

Incumbents in this class assume responsibility for one or more large section(s) or functional areas and this class is distinguished from Manager I by responsibility for providing complex, diverse programs or services.

Manager II is distinguished from Manager I by the latter's responsibility for multiple sections providing complex, related functions or services. Inappropriate decisions at this level would impact the economic vitality, health, or welfare of a segment of the City's population.

Manager II is further distinguished from Manager III by the latter's responsibility for divisions which provide routine programs and services within a broad functional area. Incumbents in these positions make decisions which typically involve program planning and directing, as well as, organizing new and future resource needs. These decisions directly impact the effective functioning of the division and incumbents develop policies and/or procedures affecting the City infrastructure or the provision and delivery of public services. Inappropriate decisions would negatively affect the health and welfare of a segment of the population or the economic vitality of a segment of City government.

Supervision Exercised:

Managers in this class typically manage supervisors of clerical, maintenance and/or technical employees.

Examples of Important and Essential Duties:

1. Manages programs, operational activities, or projects of assigned section or program area; supervises, trains and evaluates the activities of personnel and/or coordinates and monitors the work of consultants and contractors working for the department; works with other managers and staff to evaluate and implement goals, responsibilities, policies and procedures of the division.

2. Monitors the work of and coaches subordinates to improve performance.

3. Evaluates procedures, identifies and analyzes problems and issues and may implement and document new procedures of the assigned section/program.

4. Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.

5. Coordinates budget preparation, monitors expenditures and financial reporting for assigned section; prepares reports, memoranda, and correspondence; and maintains statistical records. Implements and closely monitors budget expenditures; provides executive management with an early warning and practical options to potential cost overruns.

6. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.

7. Assists in developing and implementing operational policies to ensure the efficient operation of section or program.

Job Related and Essential Qualifications:

Knowledge of: management and administrative techniques applicable to operations in the area assigned; State and Federal regulations appropriate to unit; budget development and administration; and personnel administration.

Ability to: manage, administer and/or coordinate a complex operational section; plan, coordinate and direct work of subordinates and consultants/contractors; analyze and report upon operating conditions and problems; recommend appropriate solutions; deal tactfully and effectively with personnel at all levels and the general public; conduct analysis of operations and development plans as required; prepare and present comprehensive reports.

Special Requirements:

Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

Effective Date: 6/19/01

Retitled & Amended Date: 6/7/02

Reason for Amendment: To reflect the tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this class.

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Sources: San Francisco Open Data Portal: Compensation plan table