1070-IS Project Director

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: IS Project Director

Job Code: 1070

INTRODUCTION

Under administrative direction, plans, directs and coordinates the operations and activities of a shop of moderate complexity or a distinct and/or varied unit of a complex shop; exercises discretion in applying general goal and policy statements and in resolving organizational and service delivery problems; may manage projects across sectional lines and/or major development projects; assumes supervisory responsibilities, including performance evaluations, training, selection and disciplinary actions.

DISTINGUISHING FEATURES

The IS Project Director class is the highest level in the IS professional series. This class is distinguished from the supervisory level in the various IS series by its higher and interdisciplinary responsibility. It is distinguished from the IS Director/Manager series by the lower complexity and scale of the units managed. Work is accomplished within a broad framework, with sole authority and responsibility in a given functional area(s) of service. Requires creative ability, resourcefulness and discriminating judgement in the analysis and solution of complex problems, and the ability to make technical decisions on specialized matters. Work is reviewed in terms of fulfillment of goals, program effectiveness and soundness of judgement.

NOTE: The degree to which size and complexity are distinguished between this class and the IS Directors/ Manager Series depends on a variety of factors: including number of employees under the manager's authority, value of assets for which the manager is held accountable number of users dependent upon the system and number of applications being run. variety of platforms and their interconnections within the organization, the level of new and emerging technologies employed in the organization, the allowable margin of error before critical operations of the users are impacted, the impact and potential for errors as measured by the likelihood of error and the cost to recover from errors, the frequency of required operational changes to meet the needs of users, and the extent that expert advice is readily available.

SUPERVISION EXERCISED

Supervises a variety of professional and technical staff, as well as contractors performing information systems work for the City/County; when assigned to DTIS Project Management Office, coach, mentor, and audit IS Project Directors within the organization in all aspects of IS Project Management.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Organize, direct and supervise the work of subordinate staff.

2. Participate in the development and implementation of goals, objectives, policies, priorities

and procedures for the assigned programs.

3. Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations.

4. Assume significant responsibility for the preparation and administration of assigned budget(s).

5. Represent the department at various meetings.

6. Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.

7. Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.

8. Develop and present information systems Master Plan.

9. Develop, program and maintain unit data processing applications.

10. Review and provide direction for system production activities.

11. Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.

12. Perform complex system administrator and/or production functions for computer and communication systems.

13. Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.

14. Evaluate hardware and software.

15. Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.

16. May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.

17. Evaluate and recommend department equipment purchases; may maintain inventories of materials, supplies and equipment.

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

Knowledge of: Project management and information systems development and maintenance; technical, operational, and programming problem solving analysis; computer languages; systems design: common operating systems and relational database systems; interactive or macro-based applications; practices and techniques of supervision; training techniques; job flow within a large scale data processing environment; and data processing methods.

Ability and Skill to: Supervise and direct a group of technical employees, including the ability to provide counseling and mediation; persuade, convince and train others; advise and interpret regarding the application of policies, procedures and standards to specific situations; exercise judgement, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs; modify existing policies, strategies and/or methods to meet unusual conditions within the context of existing management principles; communicate effectively orally and in writing; establish and maintain good working relationships with department personnel, staff, vendors, and peers; use logic and analysis to solve computer and systems problems; read and understand professional and technical journals and literature; produce complex reports; prioritize competing requests for service.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience

License and Certification:

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

SUPPLEMENTAL INFORMATION

Essential duties require the following physical skills and work requirements: May require sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of computer equipment. Requires bending, stooping and/or crawling in order to install or repair computer or printer cables. Requires hand/eye coordination for semi-skilled movements, such as taking apart casings, installing parts and reconnecting computers, and keyboard use. Involves extensive VDT exposure.

PROMOTIVE LINES

ORIGINATION DATE: 05/17/1997

AMENDED DATE: 07/12/02; 06/27/16; 09/09/16

REASON FOR AMENDMENT To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S): COMMN SFMTA SFCCD SFUSD

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation