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2920-Medical Social Worker

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Medical Social Worker

Job classification

TitleMedical Social Worker
Overtime eligibility Exempt (Z) - No Paid Overtime
Labor agreement SEIU Local 1021
Effective dateSeptember 17, 2015

Current compensation plan

Effective: Jul 01, 2024

See Historic and future compensation information for this class

Step: Step 1 Step 2 Step 3 Step 4 Step 5
Rate /hr: $51.7500 $54.3000 $57.0250 $59.9125 $62.8750
Rate /biweekly: $4,140.00 $4,344.00 $4,562.00 $4,793.00 $5,030.00
Rate /year: $107,640 $112,944 $118,612 $124,618 $130,780

Job description



Title: Medical Social Worker

Job Code: 2920


Under general supervision, the Medical Social Worker performs routine medical social work duties; evaluates social, emotional and physical needs of clients; interviews clients and their families and significant others; provides supportive counseling or crisis intervention; conducts mandatory reporting activities; advocates on behalf of clients; provides discharge planning, service coordination, psychoeducation and case management; and performs related duties as required.


Class 2920 Medical Social Worker is distinguished from class 2922 Senior Medical Social Worker, in that the class 2920 Medical Social Worker is the journey level classification in the series, performs the more routine cases and does not require licensure as a Clinical Social Worker (LCSW), which is required for the class 2922 Senior Medical Social Worker. Class 2920 Senior Medical Social Worker is distinguished from class 2924 Medical Social Work Supervisor in that the class 2924 Medical Social Work Supervisor provides clinical supervision to a group that may include class 2922 Senior Medical Workers and class 2920 Medical Social Workers and ancillary staff, and requires licensure as a Clinical Social Worker (LCSW).


May supervise ancillary staff.


According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Evaluates social, emotional and physical needs of clients by applying social work theories. Helps clients cope with the environmental and psychological issues of illness by explaining options and treatments as well as making appropriate referrals.

2. Provides supportive counseling or crisis intervention to clients and/or their significant others, families, or friends or may provide referral services to therapists or mental health providers.

3. Interviews clients, their families and significant others to obtain intake information; reviews financial status and screen eligibility for entitlement programs.

4. Collaborates with interdisciplinary health care teams to treat and plan for the psychosocial and medical needs of patients by consulting with other providers and making referrals. Devises, develops and implements treatment plans as necessary. May make a diagnosis as part of a treatment plan.

5. Conducts mandatory reporting activities by completing reports (CPS, APS, elder abuse, and domestic violence reports) in specific timeframes and completing appropriate documents.

6. Prepares records to document case activity including pertinent statistical reports, chart notes, correspondence, and other agency forms to monitor and assess client's progress;

7. Advocates on behalf of clients with agencies, medical practitioners and within the community.

8. Conducts home visits when necessary to survey living situation of clients for accessibility and to determine the need for further services.

9. Provides discharge planning and/or service coordination and linkage by analyzing client needs, coordinates with other members of treatment teams and refers clients to outside services and community agencies. Researches community resources, makes appropriate referrals and helps facilitate medical treatment and arranges follow-up care.



Knowledge of: Social work theories, principles and techniques; Federal, State and local laws, administrative codes, rules and regulations; contemporary medical issues and health trends; counseling, therapy, advocacy, and intervention.

Ability and Skill to: Apply social work methodology; develop and maintain professional working relationships; written communication skills; oral communication skills; basic computer skills; train and supervise others; be sensitive to cultural diversity.


These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.


Possession of a Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE); AND


Six (6) months (1000 hours) of social work experience in a health care setting. This experience may be gained from supervised field placement during the Master's in Social Work (MSW) program or from post-graduate social work experience

License and Certification:




2922 Senior Medical Social Worker


AMENDED DATE: 11/21/02, 09/17/15

REASON FOR AMENDMENT To accurately reflect the current tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this job code.


Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation

Effective (Sched) Step 1 Step 2 Step 3 Step 4 Step 5
Jul 01, 2024 (Z) $51.7500 $54.3000 $57.0250 $59.9125 $62.8750
Jan 06, 2024 (Y) $50.9875 $53.5000 $56.1875 $59.0250 $61.9500
Jul 01, 2023 (X) $49.8625 $52.3250 $54.9500 $57.7250 $60.5875
Jul 01, 2022 (W) $48.6500 $51.0500 $53.6125 $56.3125 $59.1125
Jan 08, 2022 (V) $46.2250 $48.5000 $50.9375 $53.5000 $56.1625
Jul 01, 2021 (U) $46.0000 $48.2625 $50.6875 $53.2375 $55.8875
Dec 26, 2020 (T) $44.4375 $46.6250 $48.9625 $51.4250 $53.9875
Jul 01, 2020 (S) $43.1375 $45.2625 $47.5375 $49.9250 $52.4125

Historic compensation data is provided in hourly pay.

Sources: San Francisco Open Data Portal: Compensation plan table