7281-Street Environmental Services Operations Supervisor

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

JOB CODE TITLE: STREET ENVIRONMENTAL SERVICES JOB CODE: 7281

OPERATIONS SUPERVISOR Business Unit: COMMN

Definition:

Under general direction, is a second-level supervisor responsible for street environmental services activities (manual and mechanical street cleaning, graffiti abatement, enforcement of applicable codes, laws, and ordinances, and litter and debris removal) in a designated functional or service area or on special projects, dispatch functions, or ancillary services, and for general supervision, planning, and direction over groups of workers.

Distinguishing Features:

The Street Environmental Services Operations Supervisor is distinguished from the 5173 Street Cleaning and Planting Assistant Superintendent by the latter's management level responsibility assisting in the administration of a bureau. Class 7281 is distinguished from the next-lower classes by its second-level supervisory responsibilities.

Supervision Exercised:

Incumbents in this class supervise (through first-level supervisors) semi-skilled workers, environmental service workers, environmental control officers, and truck drivers.

Examples of Important and Essential Duties:

According to Civil Service Commission Rule 9, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.

1. Supervises subordinate personnel by planning, organizing, assigning, overseeing, and

evaluating the work of subordinate supervisors; includes responsibility for completing

performance evaluations, coordinating training including safety training, enforcing the code

of safe work practices, performing and documenting inspections of work in progress and

completed work, and participating in disciplinary matters.

2. Directs street environmental services operations and activities in a designated functional or

service area, including developing new service techniques and procedures.

3. Investigates and acts upon complaints and requests for service(s) from individuals,

businesses, neighborhood groups, outside agencies, and other City departments and submits

written reports of findings and actions taken.

4. Investigates violations of local litter abatement laws which may require filing of complaints

and appearing in court as a witness.

5. Plans, prepares, and directs special clean-ups and public outreach activities such as parades,

celebrations, and other special events.

6. Plans, prepares, and directs graffiti removal activities including operational schedules,

special events, and enforcement of the graffiti abatement laws.

7. Checks and signs all daily work reports; maintains manual and automated (computerized)

records of personnel and mobile equipment assignments and keeps up-to-date service route

maps and other records.

8. Attends meetings and public hearings as representative of the bureau with business and

neighborhood groups, volunteer groups, and the general public.

9. Documents costs of field activities for recovery purposes and makes recommendations for

changes in operations for the purpose of lowering costs.

JOB CODE TITLE: STREET ENVIRONMENTAL SERVICES JOB CODE: 7281

OPERATIONS SUPERVISOR Business Unit: COMMN

10. Drives a vehicle to work sites and meetings.

11. Performs related duties as required.

Job-related and Essential Qualifications:

Knowledge of: street environmental services procedures and equipment including methods, procedures, tools, small and motorized equipment, and graffiti removal equipment; laws, ordinances, regulations, and City policies applying to street cleaning, littering, refuse collection, and graffiti; safety procedures and working methods; basic computer literacy.

Ability to: supervise/manage through subordinate supervisors by planning, organizing, assigning, monitoring, and evaluating work; interact with the general public, other City departments, business, and other groups in a tactful and helpful manner; communicate effectively orally and in writing.

Experience and Training Guidelines:

1. Two years of experience as a supervisor (with a full range of supervisory duties) of a group of

workers engaged in street environmental services activities in the public right of way (streets,

medians, and sidewalks) including manual and mechanical street cleaning, graffiti abatement,

enforcement of applicable codes, laws, and ordinances, and litter and debris removal.

2. Possession of a valid driver license.

Retitled: 7/1/77

Amended and Retitled: 7/28/00

Amended: 7/02/04

Reason for Amendment:

To reflect accurately the current tasks, knowledge, skills, and abilities defined in the most recent job analysis conducted for this job code.

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation