7444-Parking Meter Repairer

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: Parking Meter Repairer

Job Code: 7444

INTRODUCTION

Under general supervision, this class is responsible for servicing and repairing electro- mechanical and electronic parking meters. The essential functions include: inspecting, disassembling, reassembling, repairing and removing single and multi-space electronic and mechanical parking meters; diagnosing, setting up and installing parking meters using various electronic hand held devices, hand and power tools and computer software; troubleshooting and upgrading parking meters; cleaning, lubricating and removing accumulated dirt and debris; cleaning meter interior, exterior and meter posts; replacing meter information item tabs, disassembling and reassembling meter housing and cases; operating various electrical, computerized and handheld devices; replacing parking meter batteries, motherboards, wiring harness, display and keyboards, motors, sensors and casings; auditing parking meters; investigating, updating, monitoring, and modifying parking meter software; conducting inventory on types and number of City parking meters; maintaining electronic and manual record and logs of meters inspected and work performed; operating a City vehicle and performing routine operator maintenance; responding to citizen inquiries and complaints; reporting safety issues and complex and/or unusual repair problems; performing related duties as assigned.

DISTINGUISHING FEATURES

7444 Parking Meter Repairer is responsible for performing parking meter maintenance and related repair work in the field. This class is distinguished from 7243 Parking Meter Repairer Supervisor I in that the latter exercises supervisory responsibilities.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Inspects, disassembles, reassembles, and repairs mechanical and electronic equipment and checks for evidence of tampering, vandalism or other damage.

2. Overhauls a variety of equipment or damaged components using various electronic hand held devices and required tools.

3. Troubleshoots, diagnoses and upgrades equipment to enhance features.

4. Cleans Interior and exterior of equipment and lubricates and removes accumulated dirt and debris using a variety of hand and power tools.

5. Disassembles and reassembles meter housing and cases; adjusts vault alignment, door operations and holder prongs.

6. Upkeeps and operates various electrical and/or computerized handheld devices

7. Replaces batteries, motherboards and various components such as wiring harnesses, displays and keyboards, sensors and casings.

8. Audits equipment for data retrieval of operation status history and behavior.

9. Investigates, updates, monitors and modifies software to ensure compliance with

recommended changes in accordance with unit guidelines and policies.

10. Inventories types and quantity of equipment.

11. Maintains electronic and manual records and logs of work performed, time required and parts used in the maintenance and repair of equipment.

12. Reports safety issues and complex and/or unusual repair problems to appropriate authority.

13. Operates vehicle and performs routine operator maintenance.

14. Walks up to eight (8) miles doing assigned work carrying hand-held trouble shooting tools and devices and lifts and/or moves with assistance objects weighing up to seventy five (75) pounds.

15. Responds to citizen inquiries and complaints

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

Knowledge of:

Appropriate application of the usage of various electronic devices, software, tools and equipment needed to safely repair, install, or remove parking meters.

General practices, procedures, methods and policies involving the repair, installation, or removal of parking meters using safety and/or protective equipment such as protection goggles, masks, gloves, and back restraints.

Ability to:

Use basic mathematics for addition, subtraction, multiplication and division as necessary to perform computations regarding meter readings or other data.

Accurately and effectively articulate thoughts firmly and courteously and to communicate work related information, policies, and/or procedures when interacting with diverse groups of people, departmental personnel, and the general public. This also includes the ability to understand and follow oral instructions and/or information provided by the department regarding work related operations, policies and procedures.

Accurately communicate information in writing in a legible, clear, concise, articulate and easily understandable manner; prepare accurate reports and documents with relevant and appropriate detail; and to accurately record and/or log daily work activity information regarding the repair, installation or removal of parking meters.

Promote, establish and maintain cooperative working relationships with diverse groups of people, departmental personnel and the general public. This includes the ability to interact tactfully, courteously and diplomatically with others; exercise understanding and sensitivity to diverse groups of people. This also includes the ability to recognize and respond appropriately to potentially hostile situations and/or environments.

Follow established methods and procedures used to identify, evaluate and diagnose the repair, installation or removal of parking meters; and to assess difficult tasks and adjust assignments considering priority of needs. This includes troubleshooting and analyzing single and multi-space electronic parking meters, meter components and operational problems.

Possess and maintain a valid California Driver License in order to operate a motor vehicle for the purpose of traveling to and from work locations. This also includes the ability to be insurable and maintain insurability under the department�s automobile insurance policy.

Read and understand maps, City street maps and signs, manuals, specifications and/or diagrams. This includes the ability to read and understand written instructions for the purpose of communicating work related information, filling out forms or responding to inquiries from departments and the general public.

Use basic computer applications and/or equipment associated with the diagnosis, repair, installation or removal of parking meters. This includes the ability to track and log service requests, work orders and service needs; and to enter and retrieve data.

Walk and carry work related tools and equipment for the purpose of diagnosing, evaluating, programming and/or repair of parking meters. This also includes the ability to stand for extended periods of time.

Lift and/or move with assistance objects weighing up to seventy five (75) pounds.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

None.

Experience:

Two (2) years of verifiable work experience repairing parking meters, Experience must include routine maintenance and repair of mechanical, electrical and computerized devices or equipment related to meter repair; OR

Two (2) years verifiable work experience involving maintenance and repair of mechanical, electrical and computerized devices

LICENSE AND CERTIFICATION

Possession and maintenance of a valid California Class C driver�s license.

SUPPLEMENTAL INFORMATION

Physical Requirements: Positions require walking, standing, bending, squatting, kneeling, and twisting in performance of duties. Walks up to eight (8) miles in assigned district carrying hand held trouble shooting tools and devices. May be required to lift and/or move with assistance objects weighing up to 75 pounds.

Special Requirements: May be required to work evenings, weekends or irregular hours; travel to and from work locations in local jurisdiction using a motor vehicle; requires constant public contact; may involve working in areas not considered desirable and/or safe; may be exposed to accidents, injury hazards, traffic hazards and inclement weather.

PROMOTIVE LINES

To: 7243 Parking Meter Repairer Supervisor I

From: Original entrance examination

ORIGINATION DATE:

AMENDED DATE: 2/17/69; 8/11/69; 7/13/70; 3/26/2012, 5/29/2013

Retitled: 7/1/77

REASON FOR AMENDMENT

To accurately reflect the current tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this job code.

BUSINESS UNIT(S): COMMN SFCCD SFMTA SFUSD

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation