8602-Emergency Services Coordinator II

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: EMERGENCY SERVICES COORDINATOR II

Job Code: 8602

INTRODUCTION

Under general supervision, performs journey level disaster and emergency planning work in the areas of homeland security and emergency services citywide.

Responsible for planning, coordination, development and promotion of emergency service operations, plans, exercises and processes within a comprehensive emergency management program and responding to local disasters and emergencies.

DISTINGUISHING FEATURES

The Emergency Services Coordinator II is the journey-level in the professional Emergency Services Coordinator series. This class is distinguished from the Emergency Services Coordinator I class in that the latter performs entry-level, less complex emergency planning assignments. It is further distinguished from the Emergency Services Coordinator III class by the latter's responsibility for coordinating a major program or project. At this level, decisions are typically made which require the determination of procedures to accomplish process. This class exercises some judgment in selecting appropriate established guidelines to follow, where significant deviations require prior approval and interpretation of general administrative or operational policies is sometimes necessary. This class regularly has contact with others at similar levels within the organization, or external peers, general public and customers for the purpose of answer questions requiring explanation or limited interpretation of standard procedures.

SUPERVISION EXERCISED

May provide technical guidance and oversight to interns or volunteers.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Reviews, evaluates and analyzes emergency and disaster plans, policies and procedures; assist individual departments in the development and implementation emergency and disaster plans, policies and procedures; provides consultation and guidance for necessary changes or improvement, .

2. Analyzes and provides consultation and guidance to departmental personnel in the development and implementation of emergency and disaster exercises/training for individual departments.

3. Researches and provides reference information related to technical studies in disaster and emergency planning and recovery services.

4. Prepares, correspondence, reports, and planning studies; and supports creation of technical records and plans.

5. Maintains administrative records to document processes and provide information to staff and management.

6. Provides disaster and emergency planning and recovery information to representatives of government, public safety agencies, community groups, business organizations and the public.

7. Coordinates and presents Emergency Operations Center training for City employees and emergency responders.

8. Responds to local disasters and emergencies, performing duties as assigned during an emergency in which the Department of Emergency Management is involved, including working in the Emergency Operations Center during activations.

9. Coordinates services at large events to ensure efficient and effective management of the City's response at planned events.

10. Performs related duties and responsibilities as assigned.

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

Knowledge of: principles, practices, purposes, scopes and techniques of various phases of disaster planning and plan writing; and statistical and research methods and the sources of information and data related to disaster planning.

Ability to: collect, analyze and interpret data pertaining to emergency planning; speak clearly, concisely and effectively to communicate work related information; prepare technical reports, records and other documents related to emergency planning/management; deal tactfully and effectively with the general public, governmental officials, professional and technical persons and employees; and use a computer to research, extract and process information and prepare correspondence, written reports, and other documents.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education/Training:

Possession of a baccalaureate degree from an accredited college or university; AND

Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, IS 200.b or ICS 200, and IS 700/800.

Experience:

Two (2) years of experience in emergency/disaster planning and management or a closely related field.

Substitution:

Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for one (1) year of the required experience.

Possession of a master's degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for the two (2) years of required experience.

Additional experience in emergency/disaster planning and management, as described above, may substitute for the required degree on a year- for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

LICENSE AND CERTIFICATION

Possession and maintenance of a valid California driver's license.

SUPPLEMENTAL INFORMATION

Some positions will be required to carry a pager and serve as the on call Duty Officer and Emergency Operation Center staff member on a rotational basis; and work weekends, evenings, shifts, and holidays, as assigned.

PROMOTIVE LINES

To: 8603 Emergency Services Coordinator III

From: 8601 Emergency Services Coordinator I

ORIGINATION DATE: May 21, 2012

BUSINESS UNIT(S): COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation