9230-Airport Custodial Services Supervisor

Airport Custodial Services Supervisor

Job classification

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Current compensation plan

Effective: Jul 03, 2024

See Historic and future compensation information for this class

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Job description

CLASS TITLE: AIRPORT CUSTODIAL SERVICES SUPERVISOR

JOB CODE: 9230

DEFINITION

Under general direction, the 9230 Airport Custodial Services Supervisor supervises and is responsible for all custodial services, furniture and equipment in airport buildings, other structures, and adjacent areas at the San Francisco international airport; exercises general supervision and direction, through subordinates, over several large groups of custodial employees; and requisitions cleaning materials and supplies.

DISTINGUISHING FEATURES

The 9230 Airport Custodial Services Supervisor is the highest supervisory class in the custodial series at San Francisco International Airport (SFO). Incumbents in this class supervise and direct custodial services, use of equipment, and auxiliary functions relating to the maintenance and safety of SFO buildings. Class 9230 Airport Custodial Services Supervisor is distinguished from Class 2719 Janitorial Services Assistant Supervisor in that the former supervises the latter.

SUPERVISION EXERCISED

Supervises all custodians on an assigned shift through subordinate supervisory staff.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Investigates and adjusts complaints regarding janitorial service; analyzes methods by which work is performed, with a view to improve custodial services and utilization of employee time; instructs supervisory personnel in changes in cleaning procedures and methods.

2. Develops safety and training programs; manages inspection programs for cleaning equipment to ensure safe operation; reviews and signs all industrial accident reports; works with window cleaning unit to evaluate and implement goals, procedures, and responsibilities of window cleaning operations.

3. Submit and follow up on requests by serving as Custodial Services� point of contact for any necessary maintenance or preventative repairs revealed or discovered in the course of work activities to plumbing, roofs, ceilings, windows, walls, doors, glassware, stairs, floors, signs, and any needed painting in rooms, stairways and halls.

4. Maintains records of cleaning projects, maintenance work, repairs and service needs on all mechanized janitorial equipment; coordinates with the Custodial Services� Administration Office to ensure funding for and completion of repairs.

5. Makes recommendations and requests for cleaning materials, supplies and equipment; tests new materials and equipment to implement new solutions for Custodial operations; signs material received forms for all contractual services performed for custodial department; maintains inventory control records of custodial supplies.

6. Inspects furniture; reports damaged and missing furniture; maintains a furniture inventory; arranges for repair of furniture.

7. Maintains through subordinate employees all keys and key records for buildings and Air-port Terminals; issues keys to new employees; arranges for changes of key cylinders and lock repairs; maintains a record of keys issued for all employees' lockers.

8. Supervises collection of coins from nursery, dressing rooms and pay toilets; reports all pay locks out of order.

9. Makes recommendations and implements solutions regarding specifications for new facilities or for changes to present facilities as they affect Custodial operations and guest services.

10. Develops and implements sustainability initiatives and programs.

11. Collaborates with SFO management and other internal and external partners such as federal agencies, airlines, concessions, landside, terminal, and parking garage contractors to coordinate the appropriate responses for concurrent custodial issues with different priority levels.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Cleaning methods of all types including knowledge of latest practices, products, equipment, and materials used; the operations over multiple buildings and locations for a custodial staff in a public sector or institutional environment, including assisting in the budgeting process and the routine training of subordinates.

Ability or Skill to: Organize, train and supervise groups of custodial employees working at different locations; handle complaints diplomatically and effectively; communicate courteously, effectively and tactfully with subordinates, the public, and representatives of outside organizations; prepare clear and accurate work records and reports; use mechanically-controlled cleaning equipment; assist in scheduling, coordinating, and planning custodial services; assist in Custodial Section budget development and labor relations issues; perform site inspections and coordinate completion of Custodial projects; carry out and assist in the enforcement of Airport Commission and Custodial Section policies and procedures; operate a computer utilizing spreadsheets, word processing, and other computer applications.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Completion of high school or equivalent (G.E.D. or High School Proficiency Examination).

Experience:

Four (4) years of verifiable experience supervising and directing a custodial workforce, which includes first-line custodial supervisors, engaged in cleaning operations and functions for multiple buildings and locations and/or for multiple concurrent cleaning projects and assignments covering an entire work shift.

License and Certification:

Possession of a valid California driver�s license.

Substitution:

Two (2) years of additional qualifying work experience may substitute for the education requirement.

SUPPLEMENTAL INFORMATION

PROMOTIVE LINES

ORIGINATION DATE: 1/12/1961

AMENDED DATE: 07/03/24

REASON FOR AMENDMENT:

To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S):

COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation