9704-Employment & Training Specialist III

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: Employment & Training Specialist III

Job Code: 9704

DEFINITION

Under direction, performs important and responsible professional and technical work in areas of Employment & Training such as job development, training, vocational assessment, program monitoring, and program evaluation.

DISTINGUISHING FEATURES

The 9704 Employment & Training Specialist III performs functions in a technical area of expertise and serves as a resource to both staff and clients in Employment & Training programs. This class is distinguished from the 9703 Human Services Agency Employment & Training Specialist II in that the latter provides routine employment services that are less technical, and tasks and duties are performed under closer supervision. The 9704 classification is distinguished from the 9705 Employment & Training Specialist IV in that the latter is assigned greater supervisory responsibility and authority.

SUPERVISION EXERCISED

Some positions may be required to supervise clerical or technical staff; however, supervisory responsibilities are ancillary to the main focus of the position.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Analyze local labor market needs and research available employment and training opportunities.

2. Contact and develop unsubsidized jobs and opportunities for employment worksites in the public/private sectors.

3. Develop and maintain effective working relationships with employment service providers and inter/intra-agency staff.

4. Assist job-ready clients with job search and placement. Locate suitable training sites for placement of participants requiring additional training and experience.

5. Collect and compile data, statistical information, and reports as needed; maintain records.

6. Work closely with the Employment Development Department and other private, public, and community agencies in providing job leads to participants.

7. Assist participants in writing and editing resumes, preparing forms, letters, and necessary paperwork for employment.

8. Design and present employment training workshops to participants and partnering agencies; evaluate training needs and create new programs to address participant requirements; provide staff training for the assessment function.

9. Write and edit training manuals, including forms and procedural memos ; maintain curriculum and training materials; instruct participants on skill development in the areas of: life skills, reading, language development, and math.

10. Administer and evaluate standardized vocational tests, interpret results, and prepare comprehensive reports with employment recommendations and training needs; coordinate test administration with external vendors and agencies; prepare statistical reports on assessment activities.

11. Analyze and interpret new laws, policies and regulations as related to the program and make recommendations to incorporate in the employment/training program.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Services and activities of the assigned program; principles and practices of training, principles, and practices of assessment testing and counseling; socioeconomic, employment, and labor trends and practices; services provided by related agencies; pertinent federal state, local and departmental laws, policies and procedures; and computer applications related to the functional specialty.

Ability or Skill to: Communicate effectively orally and in writing to individuals and groups; establish and maintain cooperative working relationships with participants, other employees, vendors, and representatives of public, private and community based agencies; develop rapport with participants and provide a high level of customer service; work independently with minimal supervision; assess program training needs and develop and conduct appropriate training; utilize Microsoft programs, internet programs and department/division specific computer software used regularly to track data, generate reports or complete assignments.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Possession of a baccalaureate degree from an accredited college or university.

Experience:

Two (2) years of experience providing direct services to clients in areas of workforce development such as recruitment, training, job search training, job or business development, career counseling, workshop instruction and facilitation, or a closely related field.

License and Certification:

Some positions require possession of, or ability to obtain, an appropriate, valid California driver's license.

Substitution:

Additional qualifying experience may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

SUPPLEMENTAL INFORMATION

PROMOTIVE LINES

From: 9703 Employment and Training Specialist II

To: 9705 Employment and Training Specialist IV

ORIGINATION DATE:

AMENDED DATE:

02/25/15; 10/1/25

REASON FOR AMENDMENT:

To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S):

COMMN, SFMTA

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation